Sr. Administrative Specialist

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Job summary

Ideal candidates hold an Associate's degree with relevant experience in patient financial services, strong communication skills, and familiarity with medical terminology. Proficiency in Epic, Word, and Outlook is preferred.

Qualifications

• Associate's degree and four years of relevant patient financial/insurance services experience in a healthcare setting.
• Knowledge of medical terminology, billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills.

Responsibilities

• Provide clinical administrative support to the assigned ambulatory area.
• Assist with patient check-in and check-out procedures including registration and demographic/insurance data entry.
• Obtain insurance authorizations, referrals, and manage denial processes; assist with ABN and waiver signatures.

Skills

Medical terminology

Billing/insurance

Medical coding

Communication skills

Education

Associate's degree

Tools

Epic

Word

Outlook

Job description

Job Summary

The Administrative Specialist will provide clinical administrative support to the assigned ambulatory area. May assist in the preparation of monthly report of activities by compiling statistical data relative to clinic services as needed or requested. Serves as a subject matter expert and resource for providers and staff, addressing all non-routine issues and concerns related to the referral and authorization process. Assist with patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Manage the EPIC Referral WQs. Answers phone, prioritizes incoming mail, faxes and correspondence. Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc. Applies understanding of the need for ABN's and Waiver of Liability patient signatures. Obtains insurance authorizations, referrals, and manages denial processes in an accurate and efficient manner. Accepts assignments to other areas and performs additional administrative support duties as assigned

Minimum Qualifications

Associate's degree and four (4) years relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills required. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals. Will consider prior working experience.

Preferred Qualifications

Working knowledge of computer systems such as Epic, Word and Outlook

Work Days

Monday - Friday 7:30 am - 4:00 pm

Message to Applicants

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G5: $23.49 - $36.23

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office:MedBest Medical Management