Administrative Specialist

New York Life; Dallas (TX); Hybrid; USD 38,000 - 42,000; Full time

Job summary

New York Life in Dallas, TX is seeking an Administrative Specialist to provide essential operational support. You will coordinate onboarding, configure system access for new hires, and manage supplies, travel, and general admin duties in a fast-paced environment.

You will use Microsoft Office and AI tools to streamline processes, collaborate with the admin team on projects, and thrive in a hybrid role with three on-site days per week.

Qualifications

• Proficiency with Microsoft Office products.
• Proficiency with AI, including Microsoft Copilot and ChatGPT.
• Strong communication, customer and computer skills.
• Critical attention to detail.
• Ability to prioritize and multi-task.
• Strong organizational skills.
• Work well independently as well as in a team setting.

Responsibilities

• Managing several administrative tasks
• Managing the onboarding process for new hires
• Configure the appropriate system access for employees
• Providing employee supplies
• Stocking supplies
• Scheduling meetings, travel and other administrative duties
• Assisting the administrative team with projects and general team tasks including but not limited to filing paper and electronic documents, converting documents to a PDF format and scanning documents as needed.
• Utilizing AI in daily tasks

Skills

Microsoft Office

AI tools (Copilot/ChatGPT)

Communication skills

Attention to detail

Prioritization & multitasking

Organizational skills

Teamwork / independence

Education

High School diploma or GED

Job description

Location Designation

Hybrid - 3 days per week

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions.

Role Overview

This Administrative Specialist role provides essential operational support to help ensure an efficient, organized, and positive employee experience. The position is responsible for a variety of day-to-day activities, including coordinating new hire onboarding, facilitating system access, scheduling meetings, maintaining office supplies, and supporting document management and other administrative needs.

The ideal candidate is highly organized, detail-oriented, and able to effectively manage multiple priorities in a fast-paced environment. This individual will work both independently and collaboratively with the broader administrative team to support ongoing projects and business needs. The role also embraces technology and innovation, leveraging Microsoft Office, Microsoft Copilot, ChatGPT, and other AI-enabled tools to improve productivity, streamline administrative processes, and support the team more efficiently.

What You’ll Do

• Managing several administrative tasks
• Managing the onboarding process for new hires
• Configure the appropriate system access for employees
• Providing employee supplies
• Stocking supplies
• Scheduling meetings, travel and other administrative duties
• Assisting the administrative team with projects and general team tasks including but not limited to filing paper and electronic documents, converting documents to a PDF format and scanning documents as needed.
• Utilizing AI in daily tasks

What You’ll Bring

• Proficiency with Microsoft Office products
• Proficiency with AI, including Microsoft Copilot and ChatGPT
• Strong communication, customer and computer skills
• Critical attention to detail
• Ability to prioritize and multi-task
• Strong organizational skills
• Work well independently as well as in a team setting
• High School diploma, or GED from an accredited school required

Pay Transparency

Salary range: $38,000-$42,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.