Administrative Specialist

Eagle Metal Products, LLC.; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Eagle Metal Products, LLC. in Dallas is seeking a friendly, detail-oriented Front Desk & Administrative Specialist to be the welcoming face of our office and keep day-to-day operations running smoothly.

You will greet visitors, answer phones, manage mail, order office supplies, and assist with travel, meals, events, and reporting. Proficiency with Microsoft Office and the EMS system is expected; IT ticketing experience is a plus.

Qualifications

• High school diploma or equivalent.
• Minimum of five years' experience in administrative or support roles.
• Demonstrated proficiency in Microsoft Office Suite; ability to learn proprietary systems (EMS).
• Excellent written and verbal communication.
• Strong organizational skills and attention to detail.
• Proven ability to manage sensitive and confidential information with discretion.
• Dependability, flexibility, and professionalism in high-trust, high-responsibility settings.
• Embodiment of a Warrior's Spirit and a Servant's Heart in daily work.

Responsibilities

• Serve as receptionist — greet visitors, answer phones, and direct phone traffic
• Collect and sort daily mail
• Keep track of and order office supplies and consumables, ensuring the office is always well-stocked and tidy
• Assist in booking travel for staff and executives
• Assist in booking meals and catering for meetings and company events
• Coordinate with building management on maintenance issues
• Assist in planning and running company events
• Assist in monitoring and directing incoming departmental requests
• Assist in other data collection and reporting, as assigned
• Assist assigned department with administrative duties, that may include mailing, compliance, scheduling, or other assigned tasks
• Direct assignments of recurring reporting, such as receivables, collections, POs, etc.
• Performs other related duties as assigned

Skills

Communication skills

Organizational skills

Discretion/Confidentiality

Dependability

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

EMS

IT ticketing system

Job description

Description

Eagle Metal is a leading manufacturer of connector plates and provider of truss and panel design software nationwide. We're proud to be a growing company rooted in two core values: a Warrior's Spirit — to work hard, innovate, and persevere — and a Servant's Heart — to treat others with respect and always give that extra effort to help customers succeed.

About Eagle Metal

Eagle Metal is a leading manufacturer of connector plates and provider of truss and panel design software nationwide. We're proud to be a growing company rooted in two core values: a Warrior's Spirit — to work hard, innovate, and persevere — and a Servant's Heart — to treat others with respect and always give that extra effort to help customers succeed.

We're currently seeking a friendly, detail-oriented, and trustworthy Front Desk & Administrative Specialist to be the welcoming face of our Dallas office and keep day-to-day operations running smoothly. This role is ideal for someone who takes pride in a well-run front office, enjoys interacting with customers and vendors, and is comfortable juggling reception duties alongside broader administrative support. Any experience handling in-office IT support, or helping manage an IT ticketing system, is a plus.

Key Responsibilities

• Serve as receptionist — greet visitors, answer phones, and direct phone traffic
• Collect and sort daily mail
• Keep track of and order office supplies and consumables, ensuring the office is always well-stocked and tidy
• Assist in booking travel for staff and executives
• Assist in booking meals and catering for meetings and company events
• Coordinate with building management on maintenance issues
• Assist in planning and running company events
• Assist in monitoring and directing incoming departmental requests
• Assist in other data collection and reporting, as assigned
• Assist assigned department with administrative duties, that may include mailing, compliance, scheduling, or other assigned tasks
• Direct assignments of recurring reporting, such as receivables, collections, POs, etc.
• Performs other related duties as assigned

Why Join Eagle Metal?

Eagle Metal offers more than a job—it provides an opportunity to contribute to a growing organization built on integrity, craftsmanship, and service. The team is collaborative, mission-driven, and focused on solving real-world challenges in the structural component industry. This role plays a key part in supporting executive leadership and the company's ongoing momentum.

Job Requirements

• High school diploma or equivalent
• Minimum of five years' experience in administrative or support roles
• Demonstrated proficiency in Microsoft Office Suite; ability to learn proprietary systems (EMS)
• Excellent written and verbal communication
• Strong organizational skills and attention to detail
• Proven ability to manage sensitive and confidential information with discretion
• Dependability, flexibility, and professionalism in high-trust, high-responsibility settings
• Embodiment of a Warrior's Spirit and a Servant's Heart in daily work