Administrative Specialist

Drazan, Henke & Associates; Chaska (MN); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision & life保险

401(k) with firm match

Generous PTO and firm holidays

Paid maternity/parental leave

Professional development reimbursement

Job summary

Drazan, Henke & Associates is seeking an Administrative Specialist to support client services, workflow management, and daily office operations in a fast-paced CPA environment.

This fully cloud-based firm offers a hybrid work model with in-office collaboration and opportunities to learn new tools, including AI. The role emphasizes detail-orientation, proactive problem solving, and a team-focused culture.

Qualifications

• High school diploma or equivalent (post-secondary education a plus).
• 2+ years professional office experience (CPA firm or similar environment preferred).
• Proficiency in Microsoft 365; CRM or project management tools a plus.

Responsibilities

• Provide friendly, professional support to clients via phone, email, and in person.
• Manage digital and paper documents, including assembly, filing, scanning, and distribution.
• Track projects and tasks using workflow software and support accurate project check-ins.
• Assist with scheduling, billing, accounts receivable, and general administrative tasks.
• Collaborate with on-site, remote, and offshore team members in a fully cloud-based environment.
• Engage with your team in promoting and administering cultural and morale-boosting activities.
• Embrace technology and AI tools to improve workflows and increase efficiency.

Skills

Attention to detail

Organizational skills

Communication skills

Team player

Adaptability

Education

High school diploma

Post-secondary education a plus

Tools

Microsoft 365

CRM / project management tools

Job description

Schedule

Full-Time | Hybrid (Min. 3 days/week in office, after 90-day probationary period)

Reports to

Administrative Supervisor

Position Summary

The Administrative Specialist is a key client-facing role focused on workflow management, client support, and daily office operations. This position offers variety, autonomy, and the opportunity to contribute to internal process improvements and team culture in a fast-paced, professional environment.

DHA is a fully cloud-based firm with a mix of on-site, remote, and offshore team members. We’re looking for someone who is detail-oriented, tech-savvy, and confident learning new tools — including AI. If you're proactive, adaptable, and thrive in a dynamic setting, you’ll be a great fit for our innovative, client-focused team.

Key Responsibilities

• Provide friendly, professional support to clients via phone, email, and in person
• Manage digital and paper documents, including assembly, filing, scanning, and distribution
• Track projects and tasks using workflow software and support accurate project check-ins
• Assist with scheduling, billing, accounts receivable, and general administrative tasks
• Collaborate with on-site, remote, and offshore team members in a fully cloud-based environment
• Engage with your team in promoting and administering cultural and morale-boosting activities
• Embrace technology and AI tools to improve workflows and increase efficiency

Education & Qualifications

• High school diploma or equivalent (post-secondary education a plus)
• 2+ years professional office experience (CPA firm or similar environment preferred)
• Proficiency in Microsoft 365; CRM or project management tools a plus

Desired Skills & Experience

• Strong attention to detail, organizational skills, and multi-tasking ability
• Proactive problem-solver with comfort in ambiguous and evolving workflows
• Excellent communication skills, both written and verbal
• Positive, friendly attitude and team-first approach
• Confidence working in a fully cloud-based environment
• Ability to adapt to new technology and tools quickly, including AI-driven platforms
• Experience with billing and accounts receivable

Schedule & Location

• Full-time: 40 hours/week (summer hours reduced to 36/week)
• Hybrid schedule: in-office minimum 3 days/week
• Office closed on Fridays between April 15 and Labor Day

DHA Benefits

• Full benefits package:
  • Medical, dental, vision & life insurance
  • 401(k) with firm match
  • Generous PTO and firm holidays
  • Paid maternity/parental leave
  • Professional development reimbursement program
• Diverse workload, collaborative culture, and relaxed environment
• Core Values: We are client-focused, forward-thinking, dependable, a team, and proud of our organization

For more information on DHA benefits, career paths, and core values please visit our website - https://dha-cpa.com/careers/