Administrative Spec II

University of Florida; Gainesville (AL); On-site; USD 55,000 - 65,000; Full time

Job summary

University of Florida is seeking an Administrative Spec II to manage PCard auditing, post-audit reviews, and data-driven compliance across campus. You will work with Concur, Oversight tools, and ERP systems, collaborating with departments to resolve issues and improve processes.

The role involves site visits, webinars, and updating training materials to align with policies and external partner sites. Strong Excel and customer service skills are essential.

Qualifications

• Bachelor's degree and three years of relevant experience; or an equivalent combination of education and experience.
• Experience with data, systems, and excellent customer service.
• Experience with Concur, Detect by Oversight, PeopleSoft, Bank of America's Works, WordPress, and Workday is preferred.

Responsibilities

• Create audit data sets using Excel and PCard software and perform post-audit review.
• Identify, document and investigate high risk transactions with departments.
• Provide customer support via phone, email, and chat; conduct site visits and webinars.
• Update training, PCard application, and website content; ensure alignment across training and partner sites.
• Assist with ERP implementation (Workday) for PCard and provide process documentation and testing.

Skills

Excel

Customer service

Data analysis

PCard expertise

Education

Bachelor's degree

Tools

Concur

Detect by Oversight

Bank-provided software

Spreadsheets

PeopleSoft

Workday

WordPress

Salesforce

Job description

Classification Title

Administrative Spec II

Classification Minimum Requirements

Bachelor's degree and three years of relevant experience; or an equivalent combination of education and experience.

Job Description

Responsible for creating audit data sets using Excel and PCard bank-provided software and ensuring appropriate PCard post audit review. Post-audits PCard transactions to ensure compliance with university policies and source of funds rules. Uses Concur, Detect by Oversight, Bank-provided software, and internal spreadsheets to identify, document and investigate high risk transactions and works with departments to rectify issues. Supports other PCard team members working with departments to resolve identified issues.

Troubleshoots transaction and accounting challenges including Concur cardholder maintenance, departmental reconciliation, and commitment control. Works with departments and Accounts Payable to resolve PCard vouchers in budget error.

Responds to customer inquiries made by phone, email (SalesForce), and chat (Teams).

Supports campus by initiating or attending departmental site visits, participates or leads webinars (Teams or Zoom) sessions teaching campus about PCard (UFGO, Fiscal On-Boarding, and departmental requested or offered sessions). Sets agenda and takes minutes of PCard Committee meetings.

Updates PCard training (online), PCard application, and website content. Ensures alignment between PCard training, PCard website, and partner websites.

Assists with PCard applications including evaluation of requests for cards with higher limits. Periodic reviews of existing cardholder accounts for usage, spend limits, and profiles, and closes or adjusts accounts as needed.

Supports ERP implementation (Workday) as it pertains to PCard. Duties may include process documentation and mapping, requirements gathering, communication with end users and partner schools, and testing. Make recommendations for improvements to the PCard program.

Backup to the PCard Program Administrator, working with Procurement Services management team regarding all Procurement and CFO Division issues including providing data from PCard systems and analysis of spend data.

Expected Salary

$55,000- 65,000

Preferred

Experience with data, systems, and excellent customer service. Specific system experience: Concur, Detect by Oversight, PeopleSoft, Bank of America's Works, WordPress, and Workday. Data: Experienced excel user.

Health Assessment Required:No