Administrative & Shared Services Coordinator

Baker Group; Ankeny (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Baker Group is seeking a detail‑oriented Shared Services Coordinator to provide administrative support across HR, Accounting and Safety in our Ankeny, IA office. You will cover front office operations, assist with mail, calls and meetings, and help manage training records and internal processes.

The role requires strong communication, organization and follow‑through, with two years of related experience and proficiency in Microsoft Office 365.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Two years of administrative experience in office coordination or related field.
• Experience with multi-line phone systems preferred.
• Proficiency with Microsoft Office 365 applications including Outlook, Word, Excel and Teams; Adobe applications also used.

Responsibilities

• Front Office Operations Support: greet and direct visitors professionally.
• Handle incoming calls and route information as needed.
• Support daily mail operations, including sorting and distribution.
• Plan meetings/events; coordinate catering and related needs.
• Maintain office supplies and reorder as necessary.
• Provide HR, Accounting and Safety support as needed; assist with ad hoc projects.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Confidentiality

Collaboration

Attention to detail

Education

High school diploma or GED

Associate’s degree in Business Administration or related field

Tools

Microsoft Office 365

Outlook

Word

Excel

Teams

Adobe applications

Job description

Baker Group is seeking a detail‑oriented Shared Services Coordinator to provide administrative support across HR, Accounting and Safety in our Ankeny, IA office. You will cover front office operations, assist with mail, calls and meetings, and help manage training records and internal processes.

The role requires strong communication, organization and follow‑through, with two years of related experience and proficiency in Microsoft Office 365.