Administrative Services Technician IV - Limited Service

State of Vermont; Montpelier (VT); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical premium

Paid holidays

FMLI

Pension plan

457(b) plan

Tuition reimbursement

Flexible spending accounts

Descripción de la vacante

The State of Vermont is seeking an Administrative Services Technician IV - Limited Service to provide high-level clerical support for the Human Services Board in Montpelier, VT. The role focuses on appeal intake, editing, drafting notices, and coordinating communications with the public, attorneys, and staff.

You will work with MS Office tools, become familiar with the Sales Force system, and report to the Legal Hearing & Support Specialist. Some remote work is possible, with most duties on-site.

Formación

• High school diploma and at least 1 year of admin support experience.
• One year of college study in accounting, business or public administration or related field.
• One year of experience as Administrative Services Technician III with the State of Vermont.

Responsabilidades

• Handle appeal intake and filing, drafting letters and hearing notices.
• Edit memoranda and recommended orders with proofreading accuracy.
• Manage phone/email contacts with the public, appellants, staff and hearing officers.
• Support with office tasks: filing, copying, mailing and calendar management.

Conocimientos

Administrative support

Outlook

Word

Excel

Communication

Salesforce

Educación

High school diploma

College coursework in related field

Experience as Technician III with Vermont

Herramientas

Salesforce

Descripción del empleo

Overview

The Human Services Board is currently seeking a new Administrative Services Technician IV to provide support to our team. This position is based at our main office in Montpelier, VT. The Human Services Board receives, schedules and hears appeals from certain programs within the Agency of Human Services. This position mainly provides high level clerical support - including appeal intake, editing memoranda and recommended orders, drafting form letters and hearing notices, filing, copying, mailing and having phone/email contact with the public/appellants, administrative staff and hearing officers. You will have frequent contact with members of the public, board members, and attorneys.

Ideal candidates for this position will have some experience working in a law office or similar environment and strong editing and proofreading skills. You should also be a strong communicator, both over the phone and inwriting. Good computer skills and familiarity with MS Outlook email and calendaring, as well as a working knowledge of MS Word and Excel, are needed. The Board's case management system runs on a Sales Force platform; while this position requires becoming familiar with this system, previous experience with Sales Force is not required. This position reports directly to our Legal Hearing & Support Specialist and will work closely with other staff as well. The position is based on-site but with some potential for partial remote work.

Who May Apply

This position, Administrative Services Technician IV - Limited Service (Job Requisition #55914), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Work is performed in a standard office setting.

Minimum Qualifications

• High school graduation or equivalent and one (1) year of experience providing administrative-level support to a business or organization
• One (1) year of College level study in accounting, business or public administration, office administration or a related field
• One (1) year as an Administrative Services Technician III with the State of Vermont

Special Requirements

For some positions experience working with the VISION system (VISION is the State of Vermont PeopleSoft financial management system) may be required.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.