Administrative Services Coordinator II - Limited Service

State of Vermont; Montpelier (VT); On-site; USD 37,000 - 57,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Public sector retirement plan

Professional development

Job summary

State of Vermont’s Department of Digital Services Agency (ADS) seeks an Administrative Services Coordinator II to join the AdminOps team. The role provides daily administrative support, space coordination, onboarding/offboarding assistance, and coordination of documentation and processes across the agency.

The position is primarily based in Montpelier with in-office presence at least three days per week. The ideal candidate is organized, customer-focused, and able to balance multiple priorities

Qualifications

• High School diploma or equivalent AND three years or more of experience providing administrative-level support.
• One year of full‑time college level study in accounting, business or public administration, office administration or a related field AND two years or more of experience providing administrative-level support.
• Two years of full‑time college level study OR an associate's degree or higher in accounting, business or public administration, office administration or a related field AND one year of experience providing administrative-level support.
• Three years or more of full‑time college level study OR a bachelor's degree in accounting, business or public administration, office administration or a related field.
• One year or more of experience as an Administrative Services Coordinator I with the State of Vermont.

Responsibilities

• Provide timely administrative support for day-to-day office needs and agency operations.
• Assist with employee pre-onboarding, onboarding, and offboarding activities.
• Respond to staff questions and provide guidance on administrative processes.
• Coordinate document preparation, tracking, and scheduling support.
• Maintain administrative records, tracking tools, and process documentation.
• Support facilities, building, shared workspace, and property coordination.
• Identify, track, and follow up on office space or facility-related issues.
• Provide excellent customer service to ADS employees, leadership, and partner agencies.
• Use office productivity tools, shared inboxes, and tracking systems to manage requests.
• Build professional relationships across ADS and with external partners.
• Communicate clearly and professionally, verbally and in writing.
• Support internal communications on administrative operations and agency initiatives.
• Support short-term projects and process improvement efforts.
• Help identify opportunities to improve workflows, communication, and staff support.
• Track assigned tasks through to completion within deadlines.

Skills

Customer service

Highly organized

Effective communication

Time management

Independent worker

Follow-up

Initiative

Problem solving

Relationship building

Education

High school diploma or equivalent

Some college or related coursework

Associate degree or higher in business/administration

Job description

Application Deadline Date: 11/18/2026

Department: Digital Services Agency

Location: Montpelier, VT, US

Position Type: Limited Service

Schedule Type: Full Time

Minimum Salary: $26.50

Maximum Salary: $41.37

Overview

The Administrative Operations team, within the Secretary's Office of the Agency of Digital Services (ADS), is seeking an Administrative Services Coordinator II to join a collaborative and highly engaged team.

ADS consists of five divisions and more than 380 employees, serving as the technology backbone of state government through IT infrastructure, cybersecurity, project management, data governance, and digital services other agencies rely on to serve Vermonters. AdminOps is a centralized function within ADS supporting staff and leadership across professional development, communications, facilities coordination, process improvement, workforce initiatives, and general administrative support.

The Role:
The Administrative Services Coordinator II supports the daily operations of ADS and provides high-quality administrative assistance agency-wide, including workplace operations, space coordination, employee transitions, documentation, and tracking. This role suits someone organized, responsive, detail-oriented, and comfortable balancing multiple priorities in a dynamic environment.

Based primarily in Montpelier; in-office at least three days per week, with the schedule subject to agency needs and discretion.

Key Responsibilities:

Administrative and Operational Support

• Provide timely administrative support for day-to-day office needs and agency operations.
• Assist with employee pre-onboarding, onboarding, and offboarding activities.
• Respond to staff questions and provide guidance on administrative processes.
• Coordinate document preparation, tracking, and scheduling support.
• Maintain administrative records, tracking tools, and process documentation.

Facilities and Property Coordination

• Support facilities, building, shared workspace, and property coordination to maintain functional, safe, welcoming office spaces.
• Coordinate with internal staff and external partners, such as the Department of Buildings and General Services.
• Identify, track, and follow up on office space or facility-related issues.

Communication, Customer Service, and Systems

• Provide excellent customer service to ADS employees, leadership, and partner agencies.
• Use office productivity tools, shared inboxes, and tracking systems to manage requests.
• Build professional relationships across ADS and with external partners, including the Department of Human Resources.
• Communicate clearly and professionally, verbally and in writing.
• Support internal communications on administrative operations and agency initiatives.

Projects and Process Improvement

• Support short-term projects assigned by the AdminOps Director or the Secretary's Office.
• Assist with process improvement efforts and administrative initiatives.
• Help identify opportunities to improve workflows, communication, and staff support.
• Track assigned tasks through to completion within established deadlines.

The ideal candidate:

• Demonstrates excellent customer service and professionalism.
• Is highly organized and attentive to detail.
• Communicates effectively and respectfully with a wide range of people.
• Manages competing priorities and meets deadlines.
• Works independently while contributing to a supportive team environment.
• Follows up effectively to move tasks and processes forward, including across teams and partner organizations.
• Takes initiative and anticipates next steps.
• Enjoys solving problems and helping others navigate administrative processes.
• Remains flexible and effective in a fast-paced, changing environment.
• Builds strong working relationships with colleagues and partner agencies.
• Brings a positive, enthusiastic, service-oriented approach to their work.

This dynamic role requires both independence and collaboration. The successful candidate will be comfortable receiving a task, understanding the broader need behind it, and proactively thinking through next steps to support staff and agency operations.

Who May Apply

This position, Administrative Services Coordinator II - Limited Service (Job Requisition #56017), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.

Please note that multiple positions in the same work location may be filled from this job posting.

Work is performed in a standard office setting.

Minimum Qualifications

High School diploma or equivalent AND three (3) years or more of experience providing administrative-level support to a business or organization.

OR

One year of full‑time college level study in accounting, business or public administration, office administration or a related field AND two (2) years or more of experience providing administrative-level support to a business or organization.

OR

Two years of full‑time college level study OR an associate's degree or higher in accounting, business or public administration, office administration or a related field AND one (1) year or more of experience providing administrative-level support to a business or organization.

OR

Three years or more of full‑time college level study OR a bachelor's degree in accounting, business or public administration, office administration or a related field.

OR

One (1) year or more of experience as an Administrative Services Coordinator I with the State of Vermont.

NOTE: Only administrative work experience is qualifying. Administrative support includes those functions which keep the organization running or provide the resources for others to provide the programmatic work (e.g., accounting, budget management, grant administration, finance, human resources, payroll, purchasing, or space management).

Special Requirements

For some positions experience working with the VISION system (VISION is the State of Vermont PeopleSoft financial management system) may be required.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.