Administrative Services Supervisor – Mail, Shipping & Assets

Ivy Tech Community College; Fort Wayne (IN); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Health & Wellness

Tuition assistance

Paid time off

Flexible scheduling

Job summary

Ivy Tech Community College seeks a detail-oriented Administrative Services Associate to manage mail, printing, and shipping operations across the campus. You will coordinate service requests, maintain inventory, and prepare Workday requisitions while ensuring accuracy and timeliness.

You will supervise equipment and records, support asset tracking, and deliver strong customer service to internal and external stakeholders in a fast-paced environment.

Qualifications

• Associate Degree required, or the equivalent in work experience, preferably in Business.
• Requires knowledge of postal regulations and procedures.
• Experience in shipping/receiving areas and operation/maintenance of equipment.
• Forklift certification/training provided by College.
• Able to meet established deadlines and work under pressure.
• Proficiency using Microsoft Office and Canva preferred.

Responsibilities

• Assists with training of departmental staff.
• Organizes, schedules, prints and delivers service requests.
• Maintains departmental email request platform for printing and supply orders.
• Oversees mailing, printing and duplicating equipment maintenance.
• Handles mail, supplies and equipment shipments via USPS/UPS/FedEx/other carriers.
• Maintains inventory of paper and college stationary/forms for distribution.
• Prepares requisitions in Workday for purchases.
• Maintains log of print requests and monthly print counts.
• Prepares monthly cost transfers to Workday cost centers.
• Participates in Fixed Assets receipt, tagging and delivery.
• Keeps campus records storage and assists with records disposal per policy.
• Supports confidential shredding and campus book deliveries via loading dock.
• Provides exceptional internal/external customer service.

Skills

Organizational skills

Customer service

Time management

Education

Associate degree

Tools

Microsoft Office

Canva

Job description

Ivy Tech Community College seeks a detail-oriented Administrative Services Associate to manage mail, printing, and shipping operations across the campus. You will coordinate service requests, maintain inventory, and prepare Workday requisitions while ensuring accuracy and timeliness.

You will supervise equipment and records, support asset tracking, and deliver strong customer service to internal and external stakeholders in a fast-paced environment.