Administrative Services Supervisor — Lead a High-Impact Team

PIMCO Europe Ltd.; New York, Northern (NY, KY); Hybrid; USD 114,000 - 156,000; Full time

Job summary

PIMCO Europe Ltd. is seeking a Supervisor for the Administrative Services team in New York, overseeing day-to-day operations and guiding a team of administrative assistants. The role emphasizes executive-facing communication, coaching, staffing, and continuous improvement within a high-performance culture.

The position requires strong leadership, mentoring, and process optimization skills, with a focus on Fairness and collaboration across stakeholders. Onsite in New York, NY.

Qualifications

• Internal Applicants: A minimum of five years of tenure at PIMCO, with demonstrated experience leading others within the administrative function, formally or informally, through a combination of activities such as training, coaching, onboarding, coordinating team support, or leading team initiatives.
• External Applicants: A minimum of 10 years of experience in an administrative or executive assistant function, including at least 3-5 years of experience in an administrative supervisory role.

Responsibilities

• Develop and maintain strong relationships with direct reports and managers supported by your team, including department heads.
• Build a high-performance, collaborative, and learning-focused culture.
• Set goals and actively manage performance to align with evolving business needs; provide regular coaching and feedback.
• Align tasks and initiatives with the department’s strategic priorities; monitor workloads and reallocate resources as needed.
• Recruit, onboard, and manage staffing for the administrative function; participate in compensation and promotion processes as applicable.
• Proactively engage with staff to discuss assignments, address concerns, and identify needs.
• Regularly meet with managers/stakeholders to gather performance feedback and understand business needs; share feedback to develop and coach the team.
• Collaborate with management and leadership teams to discuss, recommend, and implement best practices or new approaches.

Skills

Leadership

Coaching

Onboarding

Team management

Communication

Staffing

Performance feedback

Policy development

Time management

Education

Two-year college degree

Tools

Workday

Concur

CRM ReadSoft

Job description

PIMCO Europe Ltd. is seeking a Supervisor for the Administrative Services team in New York, overseeing day-to-day operations and guiding a team of administrative assistants. The role emphasizes executive-facing communication, coaching, staffing, and continuous improvement within a high-performance culture.

The position requires strong leadership, mentoring, and process optimization skills, with a focus on Fairness and collaboration across stakeholders. Onsite in New York, NY.