Administrative Services Manager, Healthcare Operations

Erlanger Behavioral Health Hospital; Chattanooga (TN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA and FSA options

Company-paid life & AD&D insurance

Disability benefits

401(k) with company match

EAP and Employee Discount Program

Paid holidays and PTO

Tuition reimbursement

Job summary

Erlanger Behavioral Health Hospital in Chattanooga, TN seeks a Manager of Admin Services to plan, direct and coordinate administrative operations at the 94-bed treatment center.

Responsibilities include setting goals for admin staff, optimizing workflows, supervising clerical and receptionist teams, ensuring regulatory compliance, and generating operational reports to support high-quality patient care. Associate degree required; supervisory experience is essential.

Qualifications

• Associates degree required.
• Bachelor’s degree preferred.
• Three or more years’ administrative experience required.
• One or more years’ supervisory experience required.
• Vendor management, facilities or operations support experience preferred.

Responsibilities

• Plan, direct or coordinate one or more administrative or operational services of the facility.
• Establish goals and objectives for the administrative support staff.
• Evaluate workflow and reallocate resources or redesign processes to improve service levels.
• Provide staff supervision, guidance and training to clerical/reception staff.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.

Skills

Staff management

Process optimization

Customer service

Education

Associate degree

Bachelor’s degree preferred

Job description

Erlanger Behavioral Health Hospital in Chattanooga, TN seeks a Manager of Admin Services to plan, direct and coordinate administrative operations at the 94-bed treatment center.

Responsibilities include setting goals for admin staff, optimizing workflows, supervising clerical and receptionist teams, ensuring regulatory compliance, and generating operational reports to support high-quality patient care. Associate degree required; supervisory experience is essential.