Manager of Administrative Services

Erlanger Behavioral Health Hospital; Chattanooga (TN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA and FSA options

Company-paid life & AD&D insurance

Disability benefits

401(k) with company match

EAP and Employee Discount Program

Paid holidays and PTO

Tuition reimbursement

Job summary

Erlanger Behavioral Health Hospital in Chattanooga, TN seeks a Manager of Admin Services to plan, direct and coordinate administrative operations at the 94-bed treatment center.

Responsibilities include setting goals for admin staff, optimizing workflows, supervising clerical and receptionist teams, ensuring regulatory compliance, and generating operational reports to support high-quality patient care. Associate degree required; supervisory experience is essential.

Qualifications

• Associates degree required.
• Bachelor’s degree preferred.
• Three or more years’ administrative experience required.
• One or more years’ supervisory experience required.
• Vendor management, facilities or operations support experience preferred.

Responsibilities

• Plan, direct or coordinate one or more administrative or operational services of the facility.
• Establish goals and objectives for the administrative support staff.
• Evaluate workflow and reallocate resources or redesign processes to improve service levels.
• Provide staff supervision, guidance and training to clerical/reception staff.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.

Skills

Staff management

Process optimization

Customer service

Education

Associate degree

Bachelor’s degree preferred

Job description

Join our team as a Manager of Admin Services located in Chattanooga, Tennessee. Our 94-bed treatment center offers superior psychiatric and addiction services to individuals of all ages.

Erlanger Hospital offers an extensive array of benefits to our valued team members. Current offerings encompass:

• Medical, Dental, and Vision Insurance coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Company-paid Basic Life & AD&D insurance
• Disability benefits
• 401(k) Retirement Plan with a company match
• Employee Assistance Program (EAP) and Employee Discount Program
• Paid Holidays for work-life balance
• Paid Time Off (PTO)
• Tuition Reimbursement opportunities for career advancement

Purpose Statement

Plan, direct or coordinate one or more administrative or operational services of the facility.

Essential Functions

• Establish goals and objectives of the administrative support staff of the facility.
• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.
• Responsible for administrative and clerical procedures and processes. Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.
• Monitor facilities and/or operational systems for effectiveness.
• Supervise operations of the facility administrative support staff, ensuring compliance with policies and procedures.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Associates degree required. Bachelor’s degree preferred.
• Three or more years’ administrative experience required.
• One or more years’ supervisory experience required.
• Previous experience in vendor management, facilities or operations support role preferred.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHPILOT