Administrative Services Coordinator - Student Disability Services

University of Iowa; Iowa City (IA); On-site; USD 39,000 - 41,000; Full time

Job summary

The University of Iowa is looking for an Administrative Services Coordinator for the Student Disability Services. This role involves front-line reception duties, financial management, and essential administrative tasks to support the efficient operation of the office. The ideal candidate will have excellent communication skills, organizational abilities, and a Bachelor’s degree.

Qualifications

• Administrative experience (typically 6 months – 1 year) involving billing and financial accounts.
• Demonstrated commitment to working with diverse individuals.
• Ability to model a welcoming and respectful environment.

Responsibilities

• Manage scheduling and general assistance at the Welcome Center.
• Monitor accounts and expenditures for Student Disability Services.
• Proctor student exams while adhering to university protocols.

Skills

Excellent written and verbal communication

Organizational skills

Customer service experience

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Administrative Services Coordinator - Student Disability Services

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Position Summary

The Administrative Services Coordinator position within Student Disability Services (SDS) is a multifaceted role that encompasses a variety of essential functions. This position serves as the front-line reception for SDS, handling scheduling, project support, and general assistance to ensure the smooth operation of the office. Key responsibilities include managing financial and administrative processes, performing financial documentation and reporting, monitoring departmental accounts and expenditures, reconciling statements, and resolving billing questions. Additionally, the role involves maintaining confidentiality and integrity with sensitive information. The position also involves proctoring student exams, adhering to university and SDS protocols, and managing the departmental shared email. A high degree of professionalism and discretion is expected in all aspects of this position.

Position Summary

The Administrative Services Coordinator position within Student Disability Services (SDS) is a multifaceted role that encompasses a variety of essential functions. This position serves as the front-line reception for SDS, handling scheduling, project support, and general assistance to ensure the smooth operation of the office. Key responsibilities include managing financial and administrative processes, performing financial documentation and reporting, monitoring departmental accounts and expenditures, reconciling statements, and resolving billing questions. Additionally, the role involves maintaining confidentiality and integrity with sensitive information. The position also involves proctoring student exams, adhering to university and SDS protocols, and managing the departmental shared email. A high degree of professionalism and discretion is expected in all aspects of this position.

Specific Job Duties & Tasks

• Provide administrative support duties including SDS Welcome Center front desk management, scheduling, and general assistance.
• Oversee office reception to ensure customers are attended to in a timely manner, in person and over the phone and refer inquiries to appropriate office staff.
• Monitor accounts and expenditures for SDS.
• Reconcile statements for SDS.
• Maintain up-to-date records for easy access and reliable data.
• Assist as needed in the creation of semester reports for SDS to support future planning and decision making.
• Greet visitors (including students, faculty, and staff) as front line.
• Monitors general email and phone accounts. Determines what communication warrants collaboration with SDS Administration or others.
• May assist in the coordination/preparation of strategic plans and associated reports in support of the department.
• Assist as needed with gathering information and data, and preparing materials and reports for special initiatives.
  
  
  

For a detailed job description, please email Rebecca Hoag at [e-mail]

About The Division Of Student Life

The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.

Required Qualifications

• Bachelor’s degree or an equivalent combination of related education and experience.
• Administrative experience (typically 6 months – 1 year) typically involving billing and financial accounts.
• Excellent written and verbal communication skills as well as the ability to effectively resolve conflicts or complaints.
• Proficiency with standard office computer applications, preferably Microsoft Office products.
• Demonstrated commitment to working with a variety of individuals of all backgrounds and perspectives, and ability to model a welcoming and respectful environment.
• Strong organizational and interpersonal skills.
• Customer service experience in a similar professional, high-traffic environment.
  
  
  

Desired Qualifications

• Knowledge of University of Iowa practices, policies, and accounting systems.
• Experience using automated business systems.
  
  
  

Application Details

In order to be considered, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact [e-mail]

Additional Information

• Classification Title: Admin Services Coordinator
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus
  
  
  

Compensation

• Pay Level: 2B
• Starting Salary Minimum: 39,700
• Starting Salary Maximum: 40,500
  
  
  

Contact Information

• Organization: Student Life
• Contact Name: Rebecca Hoag
• Contact Email: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Higher Education

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