Administrative Services Assistant II

County of Contra Costa; California; On-site; USD 50,000 - 70,000; Full time

Job summary

Join a forward-thinking county department dedicated to empowering the community through exceptional service and innovative solutions. As an Administrative Services Assistant II, you will play a vital role in data analysis, program evaluation, and decision-making processes that directly impact the lives of individuals and families. Collaborate with diverse teams, engage with community groups, and navigate the challenges of a dynamic environment while making a meaningful difference. This is an exciting opportunity for those who thrive in a supportive atmosphere and are committed to ethical practices and accountability.

Benefits

Health Benefits

Retirement Plan

Flexible Work Hours

Professional Development Opportunities

Qualifications

• Bachelor's degree in business or public administration required.
• 18 months of experience in administrative roles preferred.

Responsibilities

• Collect and analyze data for departmental decision-making.
• Create and update digital program manuals.

Skills

Problem Solving

Interpersonal Skills

Data Analysis

Customer Service

Adaptability

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Public Administration

Master's Degree in Public Administration

Tools

Microsoft Office Suite

Data Analysis Software

Job description

Bargaining Unit: Local 21 - Non-Supervisory Management
Why Join Contra Costa County?

Contra Costa County is recruiting to fill one (1) Administrative Services Assistant II vacancy in the Employment and Human Services Department. The eligible list from this recruitment may also be used for other vacancies countywide.
Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

We are looking for someone who is:

• Reliable and can work without supervision.
• An innovative problem solver and able to identify, analyze, and solve problems.
• Personable, can work with a team of professionals, and interact professionally with others.
• Accountable. You will be responsible for the work product of a team.
• Flexible and cooperative.
• Able to access, understand, and follow county and department rules and regulations.

What you will typically be responsible for:

• Collecting and analyzing data.
• Applying data to department decision-making.
• Working with Evidence-Based Programming.
• Program evaluation and program design.
• Making presentations to departments, community groups, and other stakeholders.
• Creating and updating digital program manuals.
• Working with budgets, contracts, and agreements.
• Using various software platforms to track spending, invoices, and reports to other county departments as well as state and federal funding sources.

A few reasons you might love this job:

• Your work will have a direct impact on the surrounding community.
• You will work in a supportive and collaborative atmosphere.
• You will work across county departments and with community groups.

A few challenges you might face in this job:

• You will work in a large, diverse county with varying needs.
• You will work with stakeholders with competing wants and needs.
• Short time frames to complete projects.
• Policies, procedures, and regulations that impact your work frequently change.

Competencies Required:

• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business.
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes.
• Adaptability: Responding positively to change and modifying behavior as the situation requires.
• Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations.
• Customer Focus: Attending to the needs and expectations of customers.
• Self-Management: Showing personal organization, self-discipline, and dependability.
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results.
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability.
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships.
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims.
• Professional & Technical Expertise: Applying technical subject matter to the job.
• Attention to Detail: Focusing on the details of work content, work steps, and final work products.

To read the complete job description please visithttps://www.governmentjobs.com/careers/contracosta/classspecs/4267

The eligible list established from this recruitment may remain in effect for six months.

License Required:Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the application process.

Education:Possession of a Bachelor's degree from an accredited college or university with a major in business administration or public administration or a closely related field.

Experience:Eighteen (18) months of full-time experience or its equivalent in an administrative staff position performing administrative, budgetary or personnel analysis.

Substitution for Education:Successful completion of at least 60 semester or 90 quarter units from an accredited college or university which included at least one three semester unit course in each of the following areas: (1) English Composition (2) Business or public administration, political science or government (3) Mathematics or Statistics and (4) Psychology or behavioral science; and two years full time experience or its equivalent in an administrative or staff capacity performing administrative, personnel or budgetary analysis which included the research, analysis and preparation of written reports; or an acceptable combination of qualifying experience beyond the two-year minimum education requirement may be substituted for the Bachelor’s degree.

Substitution for Academic Major Experience:1.) One (1) additional year of qualifying experience may be substituted for the required academic major; 2) Possession of a Master’s degree in public administration, business administration, or a closely related field may be substituted for academic major or six (6) months of the required experience.

Desirable Qualifications:

• Bachelor's Degree in Statistics or closely related field.
• Experience in data analysis and data-driven decision-making.
• Experience with data confidentiality.
• Experience working with community groups.
• Experience working in environments bound by local, state and federal guidelines, rules, and regulations.

1. Application Filing and Evaluation:Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Online Multiple-Choice Test:Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. You will need access to a computer with a reliable internet connection to participate in the assessment. This multiple-choice test will assess candidates on the required competencies and technical skills.
(Weighted: 100%)

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Matthew Damm [e-mail]. For any technical issues, please contact the Government Jobs' applicant support team for assistance at + 1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.