Administrative Secretary & Office Coordinator

Internal Revenue Service; Bloomington (IL); Remote; USD 45,000 - 59,000; Full time

Job summary

Internal Revenue Service, Department of the Treasury, Bloomington, IL, is hiring for a Taxpayer Services role. The position handles incoming calls and in-person visitors, and routes inquiries to the appropriate office, providing information on office functions.

The posted pay range is $45,409–$59,031 per year. Schedule is day shift, Monday–Friday, 8:00 AM–4:30 PM, 40 hours weekly, with telework eligibility.

Responsibilities

• Receives telephone calls and personal visitors. Refers those not requiring the manager's personal attention to appropriate office.
• Provides information on office functions to those from other organizations and advises manager of contacts which are of a sensitive nature.
• Establishes overall policies and procedures for correspondence control and routing, requests for personnel actions, travel arrangement, files administration, and internal memoranda throughout all levels of the organization.
• Adapts procedures for implementation by subordinate level offices; provides advice, training to secretaries and clerical staff; reviews and coordinates work of subordinates; ensures training.
• Screens incoming correspondence and routes to the appropriate organization; maintains supervisor's calendar; schedules appointments and travel; prepares travel vouchers.

Job description

Internal Revenue Service, Department of the Treasury, Bloomington, IL, is hiring for a Taxpayer Services role. The position handles incoming calls and in-person visitors, and routes inquiries to the appropriate office, providing information on office functions.

The posted pay range is $45,409–$59,031 per year. Schedule is day shift, Monday–Friday, 8:00 AM–4:30 PM, 40 hours weekly, with telework eligibility.