Administrative Sales Coordinator

Socket.dev; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

401(k) plan

Employee Stock Purchase Plan

Medical, Dental, Disability and Life

Holistic Health & Well-being programs

Health Savings Accounts & FSAs

Vision and other Voluntary benefits

Paid time off & holidays

Paid Parental Leave

Educational Assistance Program

Dress for your day

Job summary

Socket.dev in Franklin, TN is seeking an Administrative Sales Coordinator to support sales operations and drive revenue growth. You'll manage phone communications, quote administration, and collaborate with sales, production, and billing teams.

Under supervision, you will generate quotes in Salesforce, monitor pricing, and ensure timely information flow to operations while maintaining accuracy and strong client relationships.

Qualifications

• Experience coordinating sales operations and administrative tasks.
• Strong Excel skills for logging and forecasting.
• Experience with or understanding of CRM quoting and pipeline processes.

Responsibilities

• Prioritize work to support Operating Managers with timely business information.
• Generate and process sales quotes in Salesforce for reps and customers.
• Communicate daily sales projections to plant operations to align production with demand.
• Act as liaison between sales, production, and billing to resolve bottlenecks.
• Prepare memos, edit documents, and manage records and reports.
• Assist with data gathering and budgeting as directed.
• Serve as gatekeeper for pricing authorities and ensure quote accuracy.
• Support billing and credit to resolve invoicing issues, including credits and rebills.
• Answer calls, schedule meetings, and manage emails.
• Perform general office duties and other assigned tasks.

Skills

Negotiation

Math

Communication

Attention to detail

Troubleshooting

Multi-tasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Excel

Salesforce CRM

Job description

We’re seeking a Administrative Sales Coordinator who’s ready to put your skills to work on projects that matter — and build a career with a company that’s building North America.

Job Title: Administrative Sales Coordinator | Req ID: 18075| HR Contact: Shawnta Vergo Location: Franklin Rural Plains Office TN

ABOUT THE ROLE

The Administrative Sales Coordinator plays a critical role in driving revenue growth by serving as the operational backbone for our operations, marine and sales functions. In this position, under direct supervision, you will provide and variety of support services to our organizational units. You will manage phone communications, oversee pricing and quote administration, support local staff and foster strong relationships with clients and industry specifiers.

WHAT YOU'LL ACCOMPLISH

• Prioritizes work to ensure that Operating Managers are provided all relevant business information withaccuracy and timeliness to be able to positively impact the business.
• Generate and process sales quotes in Salesforce for sales representatives and customers, evaluatingvolume and product mix to recommend appropriate discount structures. Distribute quotes if required.
• Communicate daily sales projections to plant operations to align production with real-time customerdemand.
• Act as the central liaison between sales, production, and billing to resolve operational bottlenecks beforethey impact the customer. Corrects customer invoices and issues credit and rebills as needed
• Types memos, edits and proofreads correspondence, forms and reports. Copies, routes and distributescorrespondence and reports as requested. Files and retrieves documents, records and reports. Maintainsrecords and management systems.
• Assembles relevant data and compiles information such as budget files as directed to meet deadlines.
• Communicate daily sales projections to plant operations to align production with real-time customerdemand.
• Serve as the gatekeeper for pricing authorities, ensuring accurate quote distribution to clients andcompliance with internal margin guidelines.Works closely with billing and credit departments to resolve customer invoicing issues, to include issuingcredits and rebills as needed.
• Answers telephone and screen calls, schedules meetings and appointments. May open and distributemail.
• Performs general office duties such as ordering supplies, processing purchase orders, updating department phone lists, etc.
• Other responsibilities as assigned
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR

Education: High school diploma or equivalent or 2 years of equivalent experience

Required Work Experience: 2–4 years of combined experience in office administration and salesoperations (manufacturing, aggregate industry knowledge or production support experiencepreferred)

Required Technical Skills: Intermediate to advanced Microsoft Excel capabilities for logging andforecasting is required; working experience with cloud-based Customer Relationship Management(CRM) software such as Sales Force (quoting/pipeline) preferred

Additional Requirements:

• Experience: 2+ years of experience in sales coordination, logistics, or sales operations(manufacturing, building materials, or heavy industry background preferred).
• Negotiation & Math: Strong analytical skills with proven experience negotiating freight or vendor rates.
• Communication: Exceptional verbal and written communication skills for managing internal plantteams, field sales, and external customers via phone.
• Detail-Oriented: Ability to manage tight deadlines for public sector bid preparations and accurate quote generation.
• Demonstrable troubleshooting skills and ability to multi-task, and provide support to organization asneeded
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Employee Stock Purchase Plan
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day