Administrative Project Assistant

Brows and Beauty Med Spa; Denver (CO); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Brows and Beauty Med Spa in Denver, CO is seeking an Administrative & Project Assistant to join our growing team in a hybrid role. You will support day-to-day operations, coordinate projects, manage client records, and drive sales through personalized service and memberships.

The ideal candidate is organized, client-focused, comfortable with tech tools, and eager to learn and grow with our spa family. Join a fast-paced med spa environment focused on delivering exceptional client experiences,

Qualifications

• Experience in administration, sales, customer service, hospitality, or related field with strong organizational and multitasking skills.
• Proficient with office software and ability to learn new systems quickly (Vagaro, Canva, ChatGPT, social media a plus).
• Professional, client-focused communicator with strong verbal and written skills; able to work independently and with a team.
• Interest in beauty, wellness, or aesthetics; willingness to learn.

Responsibilities

• Manage and support projects, daily operations, and workflows while meeting deadlines and priorities.
• Deliver exceptional guest service through professional client communication, greetings, and follow-ups.
• Provide administrative support to providers and staff related to services and treatments.
• Maintain an organized, clean, and compliant office environment in collaboration with the team.
• Coordinate scheduling, appointments, and client records.
• Identify, contact, and follow up with prospective and existing clients; manage inbound/outbound leads.
• Build and maintain strong client relationships; recommend tailored services, packages, and memberships.
• Manage sales pipeline, track activity and trends for reporting and forecasting.
• Execute and support sales/marketing campaigns and improve conversion rates.
• Meet or exceed monthly and quarterly sales goals; manage client correspondence and documents.

Skills

Admin experience

Sales experience

Customer service

Hospitality

Organizational skills

Time management

Communication skills

Teamwork

Tools

MS Word

MS Excel

MS PowerPoint

Vagaro

Canva

ChatGPT

Job description

Job Description

Job Description

Job Summary

We are seeking a motivated, organized, and client-focused Administrative & Project Assistant to join our growing medical spa team. This hybrid role is ideal for someone who thrives in a fast-paced environment, enjoys both project coordination and client sales, and takes pride in delivering an exceptional client experience.

This position plays a key role in day-to-day operations, project management, client relations, and revenue growth, while helping maintain a welcoming, polished, and professional med spa environment.

Key Responsibilities

Administrative & Operations Support

• Manage and support projects, daily operations, and workflows while ensuring deadlines and priorities are met
• Deliver exceptional guest service through professional client communication, greetings, and follow-ups
• Provide administrative support to providers and staff related to services and treatments
• Maintain an organized, clean, and compliant office environment in collaboration with the team
• Coordinate scheduling, appointments, and client records

Sales & Client Growth

• Identify, contact, and follow up with prospective and existing clients while managing inbound and outbound leads
• Build and maintain strong client relationships by understanding needs and recommending tailored services, packages, and memberships
• Manage and maintain a healthy sales pipeline, tracking activity, results, and trends to support reporting and forecasting
• Execute and support sales and marketing campaigns, assisting with sales strategies and improving conversion rates
• Meet or exceed monthly and quarterly sales goals while organizing client correspondence, contracts, and paperwork

Qualifications

• Experience in administration, sales, customer service, hospitality, or a related field, with strong organizational, multitasking, and time-management skills
• Proficient with computers and office software (Microsoft Word, Excel, PowerPoint) and able to quickly learn new systems (Vagaro, Canva, ChatGPT, social media platforms a plus)
• Professional, friendly, and client-focused communicator with strong verbal and written skills; able to work independently and collaboratively
• Interest in the beauty, wellness, or aesthetics industry (experience preferred; willingness to learn required)
• Authorized to work in the U.S. with reliable transportation, ability to commute, background check required; Spanish preferred but not required