Administrative Program Assistant - Tisch College

Tufts University; Medford (MA); On-site; USD 35,000 - 48,000; Full time

Job summary

Tufts University—Tisch College of Civic Life is seeking an Administrative Program Assistant to provide high-level administrative and operational support across student programs, research centers, and the communications team. You will coordinate forms, tracking systems, and event logistics while assisting with purchasing and day-to-day operations.

The role requires a bachelor's degree and 1–3 years of related experience, with strong communication and customer service skills, and proficiency in

Qualifications

• Bachelor's degree and 1–3 years of related administrative office experience.
• Experience working in a culturally diverse environment with inclusive excellence.
• Proficient in Word, Excel, PowerPoint, Outlook; Adobe Illustrator preferred.

Responsibilities

• Provide advanced administrative and operational support across Tisch College, including student programs, research centers, communications team, and admin operations.
• Organize and maintain files and databases; create/update forms, applications, and tracking systems; support program planning and event logistics.
• Coordinate purchasing, vendor and travel logistics; plan and execute meetings, events, and guest speaker arrangements.
• Serve as a central administrative resource, guiding staff and handling confidential information with discretion.
• Collaborate with stakeholders across students, faculty, staff, and community partners to meet college needs.

Skills

Communication skills

Customer service

Tech skills (MS Office)

Diversity experience

Education

Bachelor's degree

Tools

Adobe Illustrator

Job description

Overview

The Jonathan M. Tisch College of Civic Life prepares Tufts students to become active citizens and community leaders. As the only university-wide college of its kind, its mission is to engage Tufts students in meaningful community building, public service experiences, and transformational learning. It conducts groundbreaking research on young people's civic and political participation and forges innovative community partnerships. Tisch College is a national leader in civic education, whose model and research are setting the standard for higher education's role in civic engagement.

This position provides administrative and operational support across all areas of Tisch College, contributing to the effective functioning of student programs, research centers, the communications team, and administrative operations. Working collaboratively with staff across the College, the role helps coordinate day-to-day activities, supports cross-functional initiatives, and ensures efficient office and program operations.

What You'll Do

• Under limited supervision, the Administrative Program Assistant provides advanced administrative and operational support across all areas of Tisch College, including student programs, research centers, the communications team, and administrative operations.
• The position performs a wide range of complex and diverse administrative duties, including organizing and maintaining files and databases; creating and updating forms, student applications, and tracking systems; supporting the planning and implementation of programs and projects; and coordinating logistics for meetings, events, travel, and guest speakers.
• The person will serve as part of a collaborative team that works together to address the dynamic needs of the college. The Administrative Program Assistant serves as a key administrative resource for staff across the College, providing information, troubleshooting issues, and supporting day-to-day operations.
• The position provides general guidance on departmental policies and procedures, communicates information on behalf of managers as appropriate, and assists with a variety of administrative processes.
• Responsibilities include preparing and submitting forms and requests, supporting purchasing and business operations, coordinating office activities, and coordinate all aspects of events from start to finish, including planning, logistics, vendor and speaker coordination, on-site support, and post-event activities.
• Strong communication, organizational, and problem-solving skills are essential to effectively collaborate with a wide range of stakeholders, including students, faculty, staff, community partners, and external visitors.
• The successful candidate will demonstrate cultural awareness and agility, build positive working relationships across diverse teams, exercise sound judgment, and handle confidential information with discretion while managing multiple priorities and competing deadlines.
• This position is a member of the Administration team and reports to the Associate Director of Business Operations.
• While based within the administrative unit, the Administrative Program Assistant provides support to departments and initiatives across Tisch College, serving as a central resource that helps ensure the efficient operation of the College.

What We're Looking For

Knowledge and experience typically acquired by:

Basic Requirements:

• Bachelor's degree.
• 1-3 years of related administrative office experience.
• Experience working in a culturally diverse environment, with a commitment to inclusive excellence, with people representing diverse social identities and political perspectives.
• Excellent communications skills.
• Excellent customer service skills.
• Strong technology skills (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications:

• Experience and knowledge of structures and systems within higher education.
• Experience with Adobe products such as Adobe Illustrator.
• Ability to collaborate and communicate effectively with practitioners and other stakeholders in a variety of communities with racial and economic diversity.

Pay Range

Minimum $25.20, Midpoint $30.10, Maximum $34.90

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.