Administrative Coordinator - Global Education

Tufts University; Medford Hillside (MA); Hybrid; USD 38,000 - 53,000; Full time

Job summary

Tufts Global Education, part of Tufts University in Medford, MA, seeks an Administrative Coordinator to provide advanced administrative support and coordinate operations for the department. You will handle confidential matters and serve as a primary resource for students, faculty, staff, and other constituents.

The role requires managing calendars, preparing complex documents, and coordinating events; strong organizational, interpersonal, and financial monitoring skills are essential.

Qualifications

• High school diploma or GED required.
• College degree may substitute for some experience.
• Related experience (5+ years) preferred.
• Advanced knowledge of Microsoft Office Suite.
• Ability to monitor financial transactions.
• Strong organizational and interpersonal skills.

Responsibilities

• Provides advanced administrative support and coordinates operations for the department or business unit.
• Manages calendars and schedules complex meetings and logistics; coordinates with internal and external groups.
• Produces and edits documents, reports, and materials for presentations; handles routine correspondence.
• Oversees daily operations, monitors workflow, and ensures services from university departments meet needs.
• Maintains databases and file systems; extracts data for reports and analysis.
• Coordinates plans and logistics for projects and events; handles marketing and communications for events.
• Tracks expenditures, assists with projections and HR/payroll transactions as needed.
• Trains new staff and temporary help; provides guidance and feedback on performance.

Skills

Organizational skills

Interpersonal skills

Related Experience 5+ years

Hybrid work experience

Education

High School / GED

College degree may substitute for some years of experience

Tools

Microsoft Office

Job description

Overview

Tufts Global Education serves as a hub of international programs and initiatives at the School of Arts and Science and School of Engineering. TGE oversees study abroad, international exchange programs, international learning collaborations, and faculty-led custom programs. We currently operate 11 of our own programs, Tufts Programs Abroad, in Chile, China, Ghana, Hong Kong, Japan, London, Madrid, Oxford, Paris, Pavia, and Tubingen. We facilitate student participation in approved partner programs throughout the world. TGE develops custom programs abroad during winter and summer sessions. Around 45% of the junior class studies abroad for a semester or a full academic year. We host international exchange students and visiting scholars who attend Tufts for an academic term or custom program. We offer international summer research and internship opportunities. The division works with faculty, students, and Tufts University on global engagement.

What You'll Do

Under limited supervision, the Administrative Coordinator provides advanced administrative support and coordinates operations for department or business unit. Handles confidential situations, resolves problems and serves as primary resource for students, faculty staff and other constituents.

• Serves as highly visible resource for internal and external constituents; explains/enforces department policies and procedures; researches and resolves escalated problems or concerns and may communicate on behalf of managers. May monitor and request updates to website and social media channels and work with marketing and communications team on communications projects and materials.
• Produces and edits complex documents, reports, spreadsheets and material for presentations. Responds to routine correspondence; prepares meeting agendas and minutes.
• Coordinates multiple calendars and schedules complex meetings and logistics that may include external groups/constituents.
• Oversees daily operations of department or business unit. Evaluates workflow, productivity and customer service. Oversees services from university departments to ensure technology, facilities, procurement and other needs are met.
• Oversees databases and file systems. Manipulates and audits data or requests data from other sources for reports for analysis.
• Coordinates plans and logistics for projects and larger scale events. Handles marketing and publicity, communication with speakers and coordination of venue. Tracks project timelines and deliverables.
• Monitors and tracks expenditures, researches and resolves problems, prepares reports, assists with assigned projections and works with department/unit leadership as needed. May assist with monitoring grants and contracts.
• Trains new support staff, students and temporary help. May provide direction, guidance and feedback on work performance. Prepares and monitors human resources and payroll transactions.
• Performs other duties as needed.

What We're Looking For

Basic Requirements:

• High School /GED
• College degree may serve as a substitute for some years of experience
• Related Experience 5+ years
• Advanced knowledge of Microsoft office suite
• Ability to monitor financial transactions
• Strong organizational and interpersonal skills

Special Work Schedule Requirements:

This is a hybrid role that is expected to be in person most days during the academic year with the possibility of additional remote flexibility during university breaks. There is occasional evening or early work hours and a few weekend hours for specific planned events.

Pay Range

Minimum $27.85, Midpoint $33.15, Maximum $38.50

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.