Administrative Pro: Growth, Training & Benefits

Rollins; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Maternity and life insurance

401(k) with company match

Paid vacation

Paid holidays

Sick leave

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating is seeking an Administrative Professional in a role that acts as the critical link between customers and service professionals. You will manage inbound communications, document accounts, and help schedule service routes while upholding Northwest’s high standards of professionalism.

This entry-level position requires a high school diploma, 18+ years old, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint

Responsibilities

• Manage inbound calls and emails to assist customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

No experience required

Must be at least 18

Customer service orientation

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Northwest Exterminating is seeking an Administrative Professional in a role that acts as the critical link between customers and service professionals. You will manage inbound communications, document accounts, and help schedule service routes while upholding Northwest’s high standards of professionalism.

This entry-level position requires a high school diploma, 18+ years old, and proficiency with Microsoft Office.