Administrative Professional 2 - Licensing - 20062610

Commerce; Reynoldsburg (OH); On-site; USD 57,617,000 - 77,931,000; Full time

Benefits offered by this job

Medical Coverage

Free Dental, Vision and Basic Life

Paid time off

Birth/Adoption/Foster Care leave

Education and Development

Job summary

Commerce in Reynoldsburg, Ohio is seeking an Administrative Professional 2 - Licensing to support daily licensing operations and ensure accurate records in the internal system.

Responsibilities include issuing documents, assisting customers by phone and email, evaluating simple licensing applications, managing exam tasks, and maintaining licensee data. The full-time role runs 8:00 AM to 5:00 PM with OCSEA union membership and a comprehensive benefits package.

Qualifications

• 18 months' experience in secretarial/administrative roles.
• Or associate core coursework in secretarial science or business office applications.
• Or 6 months' experience as Administrative Professional 1 (16871).
• Or equivalent of Minimum Class Qualifications For Employment.

Responsibilities

• Generate and/or issue documents based on daily reports using the internal licensing system.
• Assist customers with basic questions or issues related to the online portal and general licensing processes, via phone and email.
• Evaluate and process straightforward licensing applications for approval in accordance with established guidelines.
• Manage exam-related tasks by assigning the appropriate exams to applicants, overseeing exam sessions and entering exam results in the system.
• Maintain accurate records by updating applicant and licensee information in the licensing system as needed.

Skills

Administrative Support/Services

Clerical & Data Entry

Customer Service

Attention to Detail

Customer Focus

Problem Solving

Job description

Job Description - Administrative Professional 2 - Licensing - 20062610 (260005Z9)

Administrative Professional 2 - Licensing - 20062610 (260005Z9)

Organization

Commerce

Work Location

Commerce Tussing Road 6606 Tussing Road Reynoldsburg 43068

Primary Location

United States of America-OHIO-Franklin County-Reynoldsburg

Compensation : $23.65

Schedule

Full-time

Work Hours : 8:00 AM - 5:00 PM

Union : OCSEA

Primary Job Skill

Administrative Support/Services

Technical Skills : Clerical & Data Entry, Customer Service

Professional Skills : Attention to Detail, Customer Focus, Problem Solving

The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most.

As the state’s chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service.

Commerce is comprised of seven operating divisions and two standalone programs that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and medical marijuana. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.

Making an Impact for the Customer

• Motivated

Job Description

The Division of Industrial Compliance and its associated boards ensure Ohioans are safe in public buildings such as businesses, educational institutions and municipal buildings. This includes drafting and applying the Ohio Building Code; conducting appeal hearings; issuing variances to code requirements; licensing commercial contractors; inspecting boilers, elevators and bedding; and regulating ski tramways. The division has responsibility for portions of the Manufactured Homes Program, and licenses installers and parks. The division also oversees Ohio’s minimum wage, prevailing wage and minor labor law programs.

• Generate and/or issue documents based on daily reports using the internal licensing system
• Assist customers with basic questions or issues related to the online portal and general licensing processes, via phone and email
• Evaluate and process straightforward licensing applications for approval in accordance with established guidelines
• Manage exam-related tasks by assigning the appropriate exams to applicants, overseeing exam sessions and entering exam results in the system
• Maintain accurate records by updating applicant and licensee information in the licensing system as needed

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Qualifications

• 18 mos. exp. or 18 mos. trg. in secretarial/administrative professional field.
• -Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college.
• -Or 6 mos. exp. as Administrative Professional 1, 16871.
• -Or equivalent of Minimum Class Qualifications For Employment noted above.
• Job Skills: Administrative Support/Services

Background Check Statement for Postings

The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Disability Inclusion

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.