Administrative Operations Representative

gaig; Fargo (ND); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Paid Time Off

401(k) match

Tuition Reimbursement

Commuter Benefits

Employee Stock Purchase Plan

Job summary

Great American Insurance Group is seeking an Administrative Operations Representative in Fargo, ND. This on-site role requires accuracy in managing agency and agent records, mail processing, and routine administrative tasks to keep the Crop Division operations smooth.

The position emphasizes teamwork, attention to detail, and a proactive approach to coordinating supplies, meetings, and special projects. A High School Diploma and MS Office skills are required, with full-time benefits available.

Qualifications

• High School Diploma or equivalent.
• Proficiency in Microsoft Office Suite; previous administrative or office experience preferred.

Responsibilities

• Performs routine administrative operational tasks including: processing agency and agent appointments, updating information, mailing statements, and answering inquiries.
• Supports scheduling, mail management, and document handling; assists with meetings and events as needed.

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Great American has been an innovative leader in the crop insurance industry since it issued its first crop policy in 1915. Great American’s Crop Division provides the tools clients need in the form of specialized crop insurance coverages, which can insure their revenue stream even if elements outside their control go awry. That means even in the face of a worst-case scenario, our clients will have the income to keep their operation functioning.

https://www.greatamericancrop.com/

Our Crop Division office is seeking an Administrative Operations Representative.

This position will be based in our Fargo, ND office. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site five days a week.

Essential Job Functions and Responsibilities

• Performs a variety of routine administrative operational tasks including one or more of the following:
  
  
  • Submits agency and agent appointments
  
  
  • Requests security for agents
  
  
  • Updates agency and agent information in the system
  
  
  • Verifies refund lists
  
  
  • Mails monthly commission statements to agencies as required
  
  
  • Answers accounting and 1099 questions as necessary
  
  
  • Helps with parsing forms
  
  
  • Participates in scanning documents and fulfilling print orders and document assembly requests
  
  
  • Prepares and distributes incoming mail and processes outgoing mail
  
  
  • Coordinates the procurement and organization of supplies
  
  
  • Assists with scheduling and coordinating meetings and events. May coordinate with catering services, set up, and disassemble food service stations
  
  
  • Assists in answering, routing, and screening incoming calls
  
  
  • Directs visitors in the office building
  
  
  • May assist with or coordinate special projects, assisting with the planning and execution
  
  
  
  


• Performs other duties as assigned.

Job Requirements

• High School Diploma or equivalent.


• Proficiency in Microsoft Office Suite; Previous administrative or office experience preferred.

Business Unit:

Crop

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.