Crop Claim Operations Associate

gaig; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan with company match

Tuition reimbursement

Paid Time Off

Job summary

Great American Insurance Group’s Crop Division seeks a Claim Operations Associate to support its Claims department at the Lawrence, KS office. On-site four days a week with one day remote, you will handle clerical tasks, claims file setup, data entry, and records management to ensure smooth processing.

The role requires a High School diploma (or equivalent) and 0–2 years of related experience; benefits include competitive packages and opportunities to grow within a large insurance group.

Qualifications

• High school diploma or equivalent experience.
• Generally, 0 to 2 years of related experience.

Responsibilities

• Provides clerical support to Claims department: reviews data and text, scans and indexes documents, may create general correspondence, may perform mail/file functions.
• Assists Claims department: sets up claims files, locates policies, obtains coverage info, investigates discrepancies, enters information into system(s), orders reports.
• Updates claims files and maintains data using office technology.
• Prepares and maintains records, registers, and schedules.
• Performs additional clerical duties: answering phones, initial office contact, mail sorting, printing and mailing Underwriting Urgent forms, lockbox payments.

Skills

Clerical support

Data entry

Document indexing

Mail handling

Education

High school diploma or equivalent experience

Tools

Company systems

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The Division is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops.

http://www.greatamericancrop.com/

Great American's Crop Division is looking for a Claim Operations Associate to support its Claims department. This position is based out of the Lawrence, KS office. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

• Provides clerical support to Claims department:
  • Reviews data and text associated with claims files
  • Scans and indexes documents
  • May assist with and/or create general correspondence
  • May perform mail/file functions. Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside the company. Sorts and distributes mail. Maintains/purges documents according to record retention guidelines and distributes files/file systems.
• May assist Claims department:
  • Sets up claims files
  • Files correspondence and other material related to the claims records, as directed
  • Locates policies
  • Obtains coverage information from policies
  • Investigates discrepancies in the information gathered
  • Enters information into system(s)
  • Orders reports
• Updates claims files and maintains, corrects, and/or updates data using office technology.
• Prepares and maintains records, registers, and schedules.
• Performs other duties as assigned, including the following clerical support duties:
  • Answering phones
  • Initial contact for anyone entering office
  • Sort/distribute mail
  • Print & mail Underwriting Urgent forms
  • Copy and mail lockbox payments

Job Requirements

• High school diploma or equivalent experience.
• Generally, 0 to 2 years of related experience.

Business Unit:

Crop

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.