Administrative Operations Representative

Great American Insurance Group; Fargo (ND); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Employee stock purchase plan

Paid time off

Paid holidays

Commuter benefits

Job summary

Great American Insurance Group in Fargo, ND is seeking an Administrative Operations Representative to support a busy crop division office. This on-site role handles a variety of routine administrative tasks and helps keep agency and agent records organized, processed documents, mail, and scheduling support.

Ideal candidates will have a High School Diploma or equivalent and proficiency with Microsoft Office. Previous office experience is preferred, and the position offers competitive benefits.

Qualifications

• Proficiency in Microsoft Office Suite; Previous administrative or office experience preferred.

Responsibilities

• Performs routine administrative tasks including submitting agency and agent appointments.
• Manages security requests for agents and updates agency information.
• Distributes incoming mail and processes outgoing mail.
• Coordinates procurement and organization of office supplies.
• Assists with scheduling meetings and coordinating events.
• Answers inquiries and directs visitors in the office.
• Supports special projects and document handling.

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Great American has been an innovative leader in the crop insurance industry since it issued its first crop policy in 1915. Great American’s Crop Division provides the tools clients need in the form of specialized crop insurance coverages, which can insure their revenue stream even if elements outside their control go awry. That means even in the face of a worst‑case scenario, our clients will have the income to keep their operation functioning.

https://www.greatamericancrop.com/

Our Crop Division office is seeking an Administrative Operations Representative.

This position will be based in our Fargo, ND office. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on‑site five days a week.

Essential Job Functions And Responsibilities

• Performs a variety of routine administrative operational tasks including one or more of the following:
  
  
  
  • Submits agency and agent appointments
  
  
  • Requests security for agents
  
  
  • Updates agency and agent information in the system
  
  
  • Verifies refund lists
  
  
  • Mails monthly commission statements to agencies as required
  
  
  • Answers accounting and 1099 questions as necessary
  
  
  • Helps with parsing forms
  
  
  • Participates in scanning documents and fulfilling print orders and document assembly requests
  
  
  • Prepares and distributes incoming mail and processes outgoing mail
  
  
  • Coordinates the procurement and organization of supplies
  
  
  • Assists with scheduling and coordinating meetings and events. May coordinate with catering services, set up, and disassemble food service stations
  
  
  • Assists in answering, routing, and screening incoming calls
  
  
  • Directs visitors in the office building
  
  
  • May assist with or coordinate special projects, assisting with the planning and execution
  
  
  
  


• Performs other duties as assigned.

Job Requirements

• High School Diploma or equivalent.


• Proficiency in Microsoft Office Suite; Previous administrative or office experience preferred.

Business Unit

Crop

Benefits

We offer competitive benefits packages for full‑time and part‑time employees*. Full‑time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees also enjoy paid time off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

• Excludes seasonal employees and interns.