Administrative Operations Lead – Orthopedics

NYU Langone Health; New York (NY); On-site; USD 70,000 - 82,000; Full time

Job summary

NYU Langone Health is seeking an Administrative Supervisor for the Manhattan Langone Orthopedic Center to coordinate service operations and lead staff in alignment with the Medical Center's goals. The role oversees patient experience metrics and interdepartmental coordination across practices, ensuring quality, safety, and adherence to policies.

The ideal candidate holds a Bachelor's Degree with at least 3 years' experience, strong communication, and the ability to work in a fast-paced hospital

Qualifications

• Bachelor's Degree with a minimum of 3 years of relevant work experience.
• Ability to work in a fast paced environment.
• Good communication, interpersonal and computer skills.
• Ability to develop and maintain effective working relationships with hospital leadership, staff, and patients.

Responsibilities

• Performs other duties as assigned.
• Manages overall service goals and objectives for multiple practices and responsible for Press Ganey reports and action plans.
• Oversee and monitor processes for EPIC and Cisco Supervisor Module.
• Provides and maintains effective, collaborative communications with the management team, staff, medical staff, Medical Center and community at large.
• Fosters the values and supports the objectives of the Medical Center and ensures leadership coverage during off-hours.

Skills

Communication skills

Interpersonal skills

Computer skills

Education

Bachelor's Degree

Tools

EPIC

Cisco Supervisor Module

Job description

NYU Langone Health is seeking an Administrative Supervisor for the Manhattan Langone Orthopedic Center to coordinate service operations and lead staff in alignment with the Medical Center's goals. The role oversees patient experience metrics and interdepartmental coordination across practices, ensuring quality, safety, and adherence to policies.

The ideal candidate holds a Bachelor's Degree with at least 3 years' experience, strong communication, and the ability to work in a fast-paced hospital