Orthopedic Practice Supervisor - Epic & Cadence Scheduling

NYU Langone Health; New York (NY); On-site; USD 70,000 - 99,000; Full time

Job summary

NYU Langone Health in Manhattan is hiring a Practice Supervisor for the Orthopedic Center. The role oversees a complex office operation and supports management activities with confidentiality and professional discretion.

Responsibilities include scheduling, EPIC/Cadence changes, staff supervision, and ensuring timely authorizations and communications with patients and providers. This position requires collaboration across leadership and frontline teams to optimize operations.

Qualifications

• Bachelor's Degree required with 2–3 years of office management/supervision experience or equivalent.
• Experience coordinating in fast-paced healthcare office environments preferred.
• Ability to retrieve data and handle confidential information across multiple systems.

Responsibilities

• Ensure office inventory is properly stocked.
• Oversee authorizations for medications and procedures to ensure timely processing.
• Review EPIC in-basket queues, voicemail, and faxes for completion.
• Resolve routine problems independently; escalate complex issues to department leadership.
• Plan and implement office development based on current operations knowledge.
• Coordinate meetings, conferences, seminars, and patient appointments.
• Create and maintain physician schedules in Epic/Cadence.
• Manage phone system to ensure timely responses to calls.
• Supervise staff, including hiring, discipline, and performance evaluations.
• Oversee daily operations including front desk coverage, scheduling, and check-in processes.

Skills

Communication across organization

Office supervision

Education

Bachelor's Degree

Tools

EPIC

Cadence

Cisco Phone Systems

OnBase

Job description

NYU Langone Health in Manhattan is hiring a Practice Supervisor for the Orthopedic Center. The role oversees a complex office operation and supports management activities with confidentiality and professional discretion.

Responsibilities include scheduling, EPIC/Cadence changes, staff supervision, and ensuring timely authorizations and communications with patients and providers. This position requires collaboration across leadership and frontline teams to optimize operations.