Administrative Operations Lead — Hybrid

Ad-West Realty Services; Bellevue (WA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) match up to 4%

Hybrid – 2 days in-office & 3 days at/

Vacation & sick time

Job summary

Ad-West Realty Services is a professional, full‑service property management company focused on affordable housing communities in WA, OR, and NV. We seek an Administrative Manager to lead our administrative department, ensuring timely delivery of recurring tasks and special projects, with a strong emphasis on process improvement.

The role requires a proven leader who can supervise staff, manage deadlines, and coordinate across departments and external partners.

Qualifications

• Minimum of 5 years of administrative or operations experience.
• Experience in property management preferred; familiarity with affordable housing programs strongly preferred.
• Excellent written and verbal communication, with ability to coordinate across departments and with external partners.
• Experience building processes, writing SOPs, and improving workflows.

Responsibilities

• Supervise, train, and develop administrative staff; review work quality and workload balance.
• Provide leadership with regular updates on deadlines, risks, and completed work.
• Coordinate business licenses, corporate filings, and annual reports; maintain current obligation lists.
• Track and facilitate the contract renewal process for managed properties.
• Monitor property insurance certificates; follow up on missing or expiring evidence.
• Administer AFHMPs, including marketing letters, renewals, and supporting evidence.
• Maintain trackers, databases, and archives of documents.
• Coordinate property budget submissions across annual cycles and utility reports.
• Oversee audit submissions and monthly management-fee entries and invoicing.
• Lead onboarding/offboarding of managed properties and set up banking access.

Skills

Organizational skills

Communication

Attention to detail

People leadership

Follow-through

Tools

Microsoft Outlook

Microsoft Office

Notion

QuickBooks Online

e-signature tools

Ticketing systems

Job description

Ad-West Realty Services is a professional, full‑service property management company focused on affordable housing communities in WA, OR, and NV. We seek an Administrative Manager to lead our administrative department, ensuring timely delivery of recurring tasks and special projects, with a strong emphasis on process improvement.

The role requires a proven leader who can supervise staff, manage deadlines, and coordinate across departments and external partners.