Administrative & Operations Coordinator

HomeWell Senior Care, Inc.; Gainesville (TX); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training & development

Job summary

HomeWell Care Services – Northeast Georgia is seeking an Administrative & Operations Coordinator to support daily agency operations. The role includes scheduling, HR processes, client and caregiver file maintenance, state compliance, and billing reporting.

The ideal candidate is organized, detail-oriented, and able to manage multiple priorities with confidentiality. Initially part-time, with potential to move to full-time as needs grow.

Qualifications

• Strong organizational and time-management skills.
• Excellent attention to detail.
• Proficiency with Microsoft Office, Excel, and preferably WellSky.

Responsibilities

• Assist with scheduling and shift assignments for caregivers.
• Coordinate coverage for open shifts and schedule changes.
• Communicate scheduling needs with caregivers and clients.
• Maintain accurate schedules and staffing coverage.
• Support HR processes, onboarding, and documentation.
• Prepare billing and payroll reports and ensure accuracy.

Skills

Organizational skills

Time management

Communication skills

Tools

Microsoft Office

Excel

WellSky

Job description

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development

Company:

HomeWell Care Services – Northeast Georgia

Position Type:

Part-Time, transitioning to Full-Time

Reports To:

Agency Director / Administrator

Position Summary

HomeWell Care Services – Northeast Georgia is seeking an organized, dependable, and detail-oriented Administrative & Operations Coordinator to support the agency's daily operations.

This position will assist with scheduling, recruitment, human resources processes, client and caregiver file maintenance, state compliance requests, and billing and payroll reporting.

The ideal candidate is highly organized, comfortable managing multiple priorities, and able to maintain confidentiality while supporting both office operations and the delivery of quality home care services.

This position will initially be part-time, with the opportunity to transition into a full-time role as agency needs and responsibilities increase.

Primary Responsibilities

Scheduling & Operations

• Assist with caregiver scheduling and shift assignments.
• Help coordinate coverage for open shifts, call-outs, and schedule changes.
• Communicate with caregivers and clients regarding scheduling needs.
• Assist with maintaining accurate schedules and ensuring adequate staffing coverage.

Recruitment & Human Resources

• Assist with caregiver recruitment, applicant communication, and interview scheduling.
• Support onboarding and orientation processes.
• Maintain employee documentation and personnel files.
• Assist with tracking required training, certifications, and employment documentation.
• Support HR administrative processes and employee communication.

Client & Caregiver File Maintenance

• Maintain accurate, organized, and up-to-date client and caregiver files.
• Assist with collecting and organizing required documentation.
• Monitor documentation for expiration dates and missing information.
• Maintain confidentiality of client and employee information.

State Compliance & Documentation

• Assist with state compliance requests, audits, and documentation submissions.
• Help maintain records required for agency compliance.
• Track deadlines and follow up on outstanding documentation.
• Assist with preparing files and reports for compliance reviews.

Billing & Payroll Reporting

• Assist with preparing billing and payroll reports.
• Review scheduling and timesheet information for accuracy.
• Help identify discrepancies in hours, documentation, or billing records.
• Assist with organizing payroll and billing information for processing.
• Maintain accurate records to support timely billing and payroll operations.

Qualifications

• Strong organizational and time-management skills.
• Excellent attention to detail.
• Proficiency with Microsoft Office, Excel, and preferably WellSky.
• Ability to manage multiple tasks and meet deadlines.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Experience in home care, healthcare administration, scheduling, HR, or office administration preferred.

Position Growth

This position will begin on a part-time basis, with the potential to transition to full-time employment as agency operations expand.

As the position grows, responsibilities may expand to include greater ownership of scheduling coordination, HR administration, compliance tracking, and operational reporting.

Key Performance Expectations

• Accurate and timely maintenance of client and caregiver records.
• Timely completion of assigned administrative and compliance tasks.
• Efficient communication regarding scheduling and staffing needs.
• Accurate preparation of billing and payroll reports.
• Reliable follow-through on assigned responsibilities.

Compensation

$16.00 - $19.00 per hour

An Industry-Leading, Nation-Wide Team

At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.

We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.