Administrative Officer

UCSF Health, AG; Oakland (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

UCSF Health is seeking an experienced administrator to oversee the general operations of a large academic medical center. The role emphasizes coordinating administrative services across finance, human resources, IT, facilities, and patient services to ensure efficient patient flow and staff support.

The successful candidate will apply policy and procedure expertise, partner with multidisciplinary teams, and drive continuous process improvement while maintaining confidentiality and high

Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• 1+ years of related experience
• Ability to use sound judgment in responding to issues and concerns.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
• Solid organizational skills and ability to multi-task with demanding timeframes.
• Working knowledge of common organization-specific and other computer application programs.
• Ability to use discretion and maintain confidentiality.
• Experience in project coordination, administration experience in a clinical setting
• EPIC knowledge
• The ability to professionally interact with families and patients
• Previous experience with Microsoft office, Smartsheet, Canva and Tableau

Responsibilities

• Involves managing or performing the administrative services or managing the full general operations of an academic or non-academic organization(s).
• Administrative services includes activities in finance and human resources and may also include IT, facilities, or student services.
• General management includes long and short range strategic planning in determining the mission and directing all activities of multi-disciplinary departments through subordinate management staff.

Skills

Communication skills

Organizational skills

Discretion and confidentiality

Project coordination

Clinical setting experience

Interpersonal skills

Multi-tasking

Education

Bachelor's degree in related area

Equivalent experience/training

Tools

EPIC

Microsoft Office

Smartsheet

Canva

Tableau

Job description

Job Description

Job Function Summary

Involves managing or performing the administrative services or managing the full general operations of an academic or non-academic organization(s). Administrative services includes activities in finance and human resources and may also include IT, facilities, or student services. General management includes long and short range strategic planning in determining the mission and directing all activities of multi-disciplinary departments through subordinate management staff.

Generic Scope

Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope

Uses professional concepts to apply organization policies and procedures to oversee a variety of ongoing administrative operational issues. Administers defined operational program. Analyzes and resolves operational problems of moderate scope.

Department Overview

The Pediatric Central Resource Group includes a staff of 255 team members which comprise: a) the Pediatric Access Center Nurses; b) the BCH Nursing Supervisors/Central Patient Placement Nurses; and c) the Mission Bay Staffers d) BCH SF Pediatric Resource Team e)BCH Oak Float Pool

Collectively these five teams facilitate and provide the staffing and coordination of patient movement via the BCH SF/OAK Integrated Pediatric Access Center, Mission Bay Helipad, Pediatric Medical Transport Team, Peri-Operative Services, Emergency Rooms, and Direct Admissions. Continuous collaboration with UCSF Physicians, Nursing Units, Case Management, In-house Patient Transport and Hospitality are synchronized to facilitate patient flow and timely placement of patients. Both the BCH SF Pediatric Resource Team and BCH Oak Float Pool provide direct staffing of Registered Nurses, Patient Care Assistants and Hospital Unit Service Coordinators to both BCH Oak and BCH SF.

Qualifications

REQUIRED QUALIFICATIONS Identify the minimum skills, knowledge and abilities required to competently perform the job duties. Please complete this section in bullet form and include suggested minimum years of related experience, e.g., "Previous experience in healthcare or health insurance environment required (usually 3-5 years)" or "Five to seven years project management experience". This section should include the required educational background, work experience, skills, knowledge and abilities. These qualifications will be included in the job posting and will be used to screen applicants. Flexibility statement below is required for all Medical Center positions. - This position requires flexibility to orient and work at all UCSF Medical Center locations.

• Bachelor's degree in related area and / or equivalent experience / training.
• 1+ years of related experience
• Ability to use sound judgment in responding to issues and concerns.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
• Solid organizational skills and ability to multi-task with demanding timeframes.
• Working knowledge of common organization-specific and other computer application programs.
• Ability to use discretion and maintain confidentiality.
• Experience in project coordination, administration experience in a clinical setting
• EPIC knowledge
• The ability to professionally interact with families and patients
• Previous experience with Microsoft office, Smartsheet, Canva and Tableau

PREFERRED QUALIFICATION Preferred job specifications may be used to enhance success in the search of the candidate. These specifications do not disqualify candidates without them from consideration. Please list:

• Academic medical center experience Problem Solving Common problems solved by the employee:
• Identify and communicate payroll and scheduling processes including but not limited to:- Discrepancies and corrections
• Collecting data and analyzing trends
• Presenting data to other colleagues
• Less frequent and more complex problems solved by the employee:
• Organizing and planning unit-based projects
• Triaging facility issues on the unit
• Problems/situations that are referred to this employee's supervisor:
• Any major facility issue

Education, Licenses and Certifications: Education Req / Pref Associate or Bachelor's degree in related area and / or equivalent experience / training. Req

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

EEO Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.