HOSP UNIT SVC CRD 3

UCSF Health; Oakland (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

UCSF is seeking an Unit Service Coordinator for the Emergency Department in Oakland. The role coordinates communications among ED staff, medical staff, and other hospital departments and performs essential administrative duties to support patient care outcomes.

Ideal candidates will excel in a busy, team-based environment with strong English communication, basic math, and computer skills, plus a willingness to learn. Prior healthcare experience and data entry are valued.

Qualifications

• Ability to work in a busy, team-oriented environment.
• Excellent interpersonal/communication skills to interact with diverse populations.
• Willingness to be taught/learn new skills.
• Ability to understand and communicate effectively in English both orally and in writing.
• Ability to perform basic arithmetic computations.
• Ability to prioritize and coordinate multiple tasks.
• Demonstrated customer service skills/experience.
• Ability to satisfactorily perform job duties as defined in the job description.
• Basic computer skills.
• Experience in a health care setting.
• Previous database/data entry experience.
• Medical terminology.

Responsibilities

• Serve as the focal communications source for clear information to Emergency Department staff and other hospital departments.
• Perform administrative functions directed toward positive patient care outcomes.
• Collaborate with physicians and other disciplines to facilitate communication.
• Promote a cooperative working relationship and provide high-quality patient care and customer service.

Skills

Teamwork

Interpersonal skills

English proficiency

Basic math

Education

High School diploma or equivalent

Post-secondary vocational training preferred

Job description

Job Description

The Unit Service Coordinator (USC), under direction of the Unit Director, Assistant Unit Director or Charge Nurse, functions as the focal communications source for clear and concise information to the members of the Emergency Department staff, medical staff, and other hospital departments and performs administrative functions directed toward positive patient care outcomes.

All patient care team members are responsible to meet patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high-quality patient care and customer service is consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.

Qualifications

Required

• Ability to work in a busy, team-oriented environment.
• Excellent interpersonal/communication skills to effectively interact with a diverse professional and patient population.
• Willingness to be taught/learn new skills.
• Ability to understand and communication effectively in English both orally and in writing.
• Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division).
• Ability to prioritize and coordinate multiple tasks.
• Demonstrated customer service skills/experience.
• Ability to satisfactorily perform job duties as defined in the job description.
• Basic computer skills.

Required Skills (III Level Only)

• Experience in a health care setting.
• Previous database/data entry experience.
• Medical terminology.

Preferred

Preferred Skills (II & III level)

• Ability to use office equipment.

Preferred Skills (II Level Only)

• Experience in a health care setting.
• Medical terminology.

Preferred Skills (III Level Only)

• Unit clerk experience.

Required Licenses/Certification

• None

Education

• High School degree or equivalent
• Post high school vocations or specialized training preferred

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html