HOSP UNIT SVC CRD PD

UCSF Health, AG; South San Francisco (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

UCSF Health in South San Francisco is seeking a Unit Service Coordinator to serve as the focal communications hub on the patient care unit and perform administrative duties supporting positive patient outcomes.

Responsibilities include coordinating communications among care teams, scheduling, and ensuring timely patient flow. Candidates should have healthcare setting experience, strong English communication, and familiarity with Epic EMR.

Qualifications

• Experience in health care setting.
• Previous database/data entry experience.
• Medical terminology.
• Data entry with high accuracy.
• Ability to prioritize urgent and emergent communications.
• Coordinating transportation and support services
• OR charge nurse and front desk support
• Excellent customer service for patients, surgeons, anesthesia staff and vendors

Responsibilities

• Serve as focal communications source within the patient care unit.
• Perform administrative tasks to support patient care outcomes.
• Coordinate scheduling of surgical procedures and related services

Skills

Interpersonal communication

Team collaboration

English proficiency

Customer service

Prioritization

Numeric basics

Healthcare experience

Data entry

Microsoft Office basics

Tools

Microsoft Office

Job description

Description & RequirementsJob Description

The Unit Service Coordinator (USC), under direction of the Patient Care Unit Manger, Nursing Supervisor or Charge Nurse, functions as the focal communications source within the patient care unit and performs administrative functions directed toward positive patient care outcomes.

All patient care team members are responsible to meet patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high quality patient care and customer service is consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.

QualificationsRequired Skills (II & III level)

• 1. Ability to work in a busy, team-oriented environment.
• 2. Excellent interpersonal/communication skills to effectively interact with a diverse professional and patient population.
• 3. Willingness to be taught/learn new skills.
• 4. Ability to understand and communication effectively in English both orally and in writing.
• 5. Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division).
• 6. Ability to prioritize and coordinate multiple tasks.
• 7. Demonstrated customer service skills/experience.
• 8. Ability to satisfactorily perform job duties as defined in the job description.
• 9. Proficiency with Epic EMR and experience with scheduling/ booking surgical procedures.
• 10. Previous experience in healthcare or hospital setting as unit secretary, or hospital coordinator experience preferred.
• 11. Knowledge of perioperative terminology and surgical specialties preferred.

Required Skills (III level only)

• 1. Experience in a health care setting.
• 2. Previous database/data entry experience.
• 3. Medical terminology.
• 4. Knowledge of Microsoft Office (Outlook, Word, Excell)
• 5. Data entry with high accuracy
• 6. Ability to prioritize urgent and emergent communications.
• 7. Coordinating transportation and support services
• 8. OR charge nurse and front desk support
• 9. Excellent customer service for patients, surgeons, anesthesia staff, surgical staff and vendors

Preferred Skills (II & III level)

• 1. Ability to use office equipment.

Preferred Skills (II level only)

• 1. Experience in a health care setting.
• 2. Medical terminology.

Preferred Skills (III level only)

• - Unit clerk experience.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as about/mission-and-values . In addition to , UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available . Join us to find a rewarding career contributing to improving healthcare worldwide.

EEO Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.