Administrative Officer

UCSF Health; California; On-site; USD 70,000 - 100,000; Full time

Job summary

UCSF Health is seeking an experienced administrator to manage or perform administrative services and general operations across UCSF Medical Center locations. The role encompasses governance of finance, human resources, IT, facilities, and patient services, with a focus on strategic planning and directing multi-disciplinary departments.

The position involves overseeing operational programs, problem resolution of moderate scope, and ensuring efficient patient flow and staff collaboration across

Qualifications

• Bachelor's degree or equivalent experience.
• 1+ years of related experience.
• Ability to use sound judgment in addressing issues.
• Strong communication and interpersonal skills.
• Strong organizational skills and ability to multi-task.
• Working knowledge of common organization-specific software.
• Ability to use discretion and maintain confidentiality.
• Experience in project coordination; clinical setting preferred.
• EPIC knowledge.
• Ability to interact professionally with families and patients.
• Experience with Microsoft Office, Smartsheet, Canva and Tableau.

Skills

Sound judgement

Communication

Organizational skills

Discretion

Project coordination

EPIC knowledge

Microsoft Office

Smartsheet

Canva

Tableau

Family interaction

Education

Associate or Bachelor's degree

Bachelor's degree or equivalent experience

Tools

Smartsheet

Tableau

Canva

Microsoft Office

Job description

Job Function Summary

Involves managing or performing the administrative services or managing the full general operations of an academic or non-academic organization(s). Administrative services includes activities in finance and human resources and may also include IT, facilities, or student services. General management includes long and short range strategic planning in determining the mission and directing all activities of multi-disciplinary departments through subordinate management staff.

Job Description

Job Function Summary

Involves managing or performing the administrative services or managing the full general operations of an academic or non-academic organization(s). Administrative services includes activities in finance and human resources and may also include IT, facilities, or student services. General management includes long and short range strategic planning in determining the mission and directing all activities of multi-disciplinary departments through subordinate management staff.

Generic Scope

Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope

Uses professional concepts to apply organization policies and procedures to oversee a variety of ongoing administrative operational issues. Administers defined operational program. Analyzes and resolves operational problems of moderate scope.

Department Overview

The Pediatric Central Resource Group includes a staff of 255 team members which comprise: a) the Pediatric Access Center Nurses; b) the BCH Nursing Supervisors/Central Patient Placement Nurses; and c) the Mission Bay Staffers d) BCH SF Pediatric Resource Team e)BCH Oak Float Pool. Collectively these five teams facilitate and provide the staffing and coordination of patient movement via the BCH SF/OAK Integrated Pediatric Access Center, Mission Bay Helipad, Pediatric Medical Transport Team, Peri-Operative Services, Emergency Rooms, and Direct Admissions. Continuous collaboration with UCSF Physicians, Nursing Units, Case Management, In-house Patient Transport and Hospitality are synchronized to facilitate patient flow and timely placement of patients. Both the BCH SF Pediatric Resource Team and BCH Oak Float Pool provide direct staffing of Registered Nurses, Patient Care Assistants and Hospital Unit Service Coordinators to both BCH Oak and BCH SF.

Qualifications

REQUIRED QUALIFICATIONS Identify the minimum skills, knowledge and abilities required to competently perform the job duties. Please complete this section in bullet form and include suggested minimum years of related experience, e.g., "Previous experience in healthcare or health insurance environment required (usually 3-5 years)" or "Five to seven years project management experience". This section should include the required educational background, work experience, skills, knowledge and abilities. These qualifications will be included in the job posting and will be used to screen applicants. Flexibility statement below is required for all Medical Center positions.

• This position requires flexibility to orient and work at all UCSF Medical Center locations.
• Bachelor's degree in related area and / or equivalent experience / training.
• 1+ years of related experience
• Ability to use sound judgment in responding to issues and concerns.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
• Solid organizational skills and ability to multi-task with demanding timeframes.
• Working knowledge of common organization‑specific and other computer application programs.
• Ability to use discretion and maintain confidentiality.
• Experience in project coordination, administration experience in a clinical setting
• EPIC knowledge
• The ability to professionally interact with families and patients
• Previous experience with Microsoft office, Smartsheet, Canva and Tableau

PREFERRED QUALIFICATION

Preferred job specifications may be used to enhance success in the search of the candidate. These specifications do not disqualify candidates without them from consideration.

• Academic medical center experience

Problem Solving

• Identify and communicate payroll and scheduling processes including but not limited to:
• Discrepancies and corrections
• Collecting data and analyzing trends
• Presenting data to other colleagues

Less frequent and more complex problems solved by the employee

• Organizing and planning unit-based projects
• Triaging facility issues on the unit

Problems/situations That Are Referred To This Employee's Supervisor

• Any major facility issue

Education, Licenses And Certifications

Education

Associate or Bachelor's degree in related area and / or equivalent experience / training. Req

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html