CPP/Transfer Center RN Supervisor

UCSF Health, AG; Oakland (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

UCSF Health is seeking an experienced RN leader to guide the Patient Capacity Management Center and CPP/TC teams within our UCSF Medical Center Health System. You will supervise staff, coordinate admissions, transfers, and discharges, and drive efficient, safe patient placement while maintaining a positive patient experience.

The role requires at least five years of acute or critical care RN experience, prior supervisory work, and strong skills in analysis, communication, and privacy compliance.

Qualifications

• Minimum of five (5) years recent full-time acute care, critical care or emergency RN experience
• Previous Supervisory/Lead Experience
• Ability to supervise clinicians and manage complex workflow with multiple priorities
• Knowledge of clinical standards, care delivery, regulations and internal policies
• Strong analytical and communication skills; ability to train and mentor staff

Responsibilities

• Lead and supervise the PCMC/CPP/TC team to optimize patient placement and flow
• Collaborate with healthcare professionals to coordinate admissions, transfers, and discharges
• Ensure high-quality care and positive patient experience while maintaining safety
• Prepare and present reports and analyses related to patient capacity and throughput

Skills

Supervisory experience

Analytical thinking

Interpersonal skills

Verbal and written communication

Privacy & PHI policies

Education

Bachelor's Degree in Nursing

Current Registered Nurse license in California

Master's Degree preferred

Tools

Epic/Apex

Microsoft Word

Microsoft Excel

Job description

Description & Requirements

Job Description

Under the guidance of the Patient Capacity Management Center (PCMC) Leadership, to include Central Patient Placement and Transfer Center (CPP/TC) RN leads and supervises a team, ensuring efficient and safe patient placement and flow within the UCSF Medical Center Health System. This role involves collaboration with various healthcare professionals and departments to manage patient admissions, transfers, and discharges, while maintaining a positive patient experience and high-quality care standards.

Qualifications

Required qualifications:

• - Minimum of five (5) years recent full-time acute care, critical care or emergency RN experience
• - Previous Supervisory/Lead Experience
• - Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.
• - In depth knowledge of patient care clinical standards and care delivery, systems, external regulations and internal policies.
• - Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
• - Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies.
• - Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
• - Demonstrates an understanding of and adherence to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
• - Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.
• - Experience with Epic/Apex
• - Experience with Microsoft Word, Excel

Preferred qualifications:

• - Strong knowledge of human resources management policies, with the ability to train, monitor, - evaluate, and document human resources matters and performance, and to provide input to decision-making on human resources matters.
• - Demonstrates an understanding of and adherence to safety and infection control policies and procedures.
• - Knowledge of business software and specialized applications and data management systems used in nursing units or departments.
• - Master's Degree preferred.

Licenses/Certifications:

• - Bachelor's Degree in Nursing
• - Current Registered Nurse license in the State of California
• - Current American Heart Association BLS - Current American Heart Association ACLS

License / Certification

2600-Nursing, Basic Life Support

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

EEO Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.