Administrative Officer

U.S. Department of Veterans Affairs; Hampton (VA); On-site; USD 76,000 - 99,000; Full time

Job summary

U.S. Department of Veterans Affairs in Hampton, VA, seeks an Administrative Officer to direct and coordinate administrative, operational, and planning activities within Surgical Services.

You will oversee clinic processes, staffing, scheduling, coding, and data entry, while managing resources and budgets. The role involves labor relations, policy interpretation, and acting as a liaison with HR and management to ensure compliant operations and timely patient care delivery.

Qualifications

• Transcript must be submitted with your application when basing qualifications on education.
• Education or degrees recognized by the U.S. Department of Education may be used to qualify for Federal employment.

Responsibilities

• Directs and coordinates administrative, operational and planning activities within the Surgical Service.
• Manage clinic processes including staffing, scheduling, coding and encounter form completion.
• Oversee budgeting, resource allocation and fund control for the Service.
• Represent management in labor/management meetings and address employee relations issues.

Skills

Clinic management

Budgeting

Personnel management

Interpersonal communication

Policy interpretation

Job description

• Department: Department of Veterans Affairs

The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Hampton VA Medical Center (MC), Virginia, under the Surgical Services. This position functions as an Administrative Officer (AO) and, directs and coordinates the administrative, operational and planning activities within the service.

Key Responsibilities

The Incumbent is actively involved and solely responsible for clinic management processes, including, but not limited to interpreting clinical needs, computerized clinic set up, clinic modifications, clinical staffing arrangements, securing codes, monitoring and ensuring encounter form completion, consult management processes, discharge summary/operative note completion, maintaining and monitoring the Electronic Wait List (EWL) and associated plans for addressing all matters relating to clinic issues.

Active involvement in Advanced Clinic Access (ACA) process and clinic utilization. The Incumbent is the official point of contact and authority for ensuring incoming rotating residents/students are provided the necessary clinical tools, i.e., codes, orientation, clinic schedules, etc., in order to properly complete progress notes and data entry into the clinical record. Responsible for on-call schedules and ensuring notification to appropriate clinical services.

The Incumbent develops the need for and maintains an awareness of available resources, and makes recommendations regarding needs, distribution or redistribution of these resources. The Incumbent is the fund control point official and has full authority for all fund control points for the Service and any programs requiring certification of services rendered before funds are disbursed. The Incumbent maintains the responsibility of operating within the authorized budget.

These duties include analyzing, evaluating, advising and coordinating administrative and clinical activities associated with the successful outcome of efforts to improve patient access to VA healthcare. Gathers and analyzes budget needs of the Medical Center in relation to the Service and supervises all phases of budgeting within administrative requirements.

Plans a system of internal controls which assures the fiscal management of the Medical Center to be maintained on a sound basis in accordance with generally accepting accounting practices. Responsible for formulation and execution of annual budget, including salaries, travel, supplies, equipment and all other general operating expenses. Discusses, investigates and responds to employee grievances and dissatisfactions in order to resolve conflicts.

Represents management at labor/management meetings, provides information and resolves conflicts and/or problems that may arise and assures management officials are familiar with the negotiated agreement. Listens to problems and concerns of Medical Center employees and patients and helps when possible or secures advice from Human Resources.

Reviews, analyzes and interprets incoming/outgoing correspondence for determination of accuracy of information, proper composition, proper format, and whether such correspondence conforms to current VA policies, instructions, regulations, as well as the viewpoint of the Chief and management. Recommends appropriate action or suggests appropriate alternatives based on knowledge of internal operations, agency personnel policies, budgetary constraints and work priorities.

The Incumbent is responsible for personnel management for the Surgical Service, preparing requests for the Executive Resource Council for replacement personnel, changes in programs, etc. Acts as reviewing authority with the Human Resources Office concerning personnel related matters, i.e., disciplinary actions and responds to appeals and grievances. Attends hearings as requested.

This may involve working with District Counsel, Special Counsel, EEO Investigators, Office of Inspector General and others in resolving personnel problems and taking personnel actions. Plays a central role in developing and coordinating internal review systems to assure that both clinical and administrative activities comply with agency and accrediting and regulatory requirements.

Assists managers and staff in projecting staffing needs, writing position descriptions, developing job analyses, preparing performance plans and appraisals and drafting disciplinary and adverse actions, special leave requests, performance and incentive awards and other employee and labor relations issues within the Service, with final authority resting with the Chief.

Work Schedule: Full Time, Monday - Friday, 8:00am-4:30pm Telework: ADHOC Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD590-024470

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $75788 – $98530/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-19.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

Related Searches

Administrative Officer, Administrative Officer jobs, Administrative Officer careers, apply Administrative Officer, Administrative Officer in Hampton, Administrative Officer jobs Hampton, Administrative Officer in Virginia, Administrative Officer jobs Virginia, jobs in Hampton, careers in Hampton, jobs in Virginia, federal jobs in Virginia, government jobs Virginia, jobs near Hampton, Virginia, Veterans Health Administration, Veterans Health Administration jobs, Veterans Health Administration careers, Veterans Health Administration Hampton, Department of Veterans Affairs, Department of Veterans Affairs jobs, USAJOBS Administrative Officer, fed internal search jobs, telework eligible jobs, Administrative Officer salary, USA government jobs