Administrative Office Coordinator

Pyramid Healthcare Inc; Radnor (Delaware County); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

$20.00 per hour

Paid time off

Paid holidays

Professional growth

Supportive team

Meaningful work

Job summary

Pyramid Healthcare Inc. is seeking an Administrative Office Coordinator in Jenkintown, PA to create a welcoming front-desk experience and support clinical teams with essential administrative tasks.

The role emphasizes organization, teamwork, and exceptional customer service in a busy behavioral health setting with day hours and a collaborative office environment.

Qualifications

• High school diploma or equivalent.
• Strong attention to detail and data accuracy.
• Excellent customer service and interpersonal skills.
• Ability to collaborate with clinical and administrative staff.
• Strong problem-solving and multitasking abilities.
• Professional and composed in challenging calls or situations.
• Excellent organizational and task-management skills.

Responsibilities

• Greet clients and guests, serving as first point of contact.
• Manage front desk and receptionist duties to ensure smooth daily operations.
• Provide administrative support to clinical staff.
• Prepare client charts and assist with copays and information.
• Schedule appointments and coordinate medical record requests.
• Maintain accurate clinical and administrative records.

Skills

Front desk

Customer service

Organizational skills

Data entry

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Be the Heart of Our Office

Pyramid Healthcare is seeking a friendly, organized, and dependable Administrative Office Coordinator to join our team in Jenkintown, PA.

In this important front-office role, you'll help create a welcoming experience for clients and visitors while supporting our psychiatric and clinical teams with the administrative coordination needed to keep the office running smoothly. If you're someone who enjoys staying organized, helping others, and being a key part of a collaborative team, this could be a great opportunity for you.

What You'll Do

As the Administrative Office Coordinator, you'll play a key role in the day-to-day operations of our Jenkintown office. Responsibilities include:

• Serve as a welcoming and professional first point of contact for clients, visitors, and callers.
• Manage front desk and receptionist responsibilities while helping ensure smooth daily office operations.
• Provide administrative support to psychiatric and clinical staff.
• Prepare client charts and assist with collecting copays and other required information.
• Schedule appointments and coordinate medical record requests.
• Maintain accurate and up-to-date clinical and administrative records.
• Help ensure office equipment is maintained and functioning properly.
• Manage office supply orders and inventory.
• Assist with petty cash and weekly bank deposits.
• Handle challenging or sensitive phone calls with professionalism, patience, and excellent customer service.
• Support additional administrative and operational needs as they arise.

What We’re Looking For

The ideal candidate is organized, detail-oriented, and comfortable balancing multiple priorities in a busy office environment.

Required:

• High school diploma or equivalent.
• Strong attention to detail and accuracy, especially with data entry and recordkeeping.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work collaboratively with psychiatric, clinical, and administrative staff.
• Strong problem-solving and decision-making abilities.
• Ability to remain professional and composed when handling challenging phone calls or situations.
• Strong organizational skills and the ability to manage multiple tasks effectively.

Why Pyramid Healthcare?

At Pyramid Healthcare, you'll be part of a mission-driven organization dedicated to helping individuals improve their health, wellness, and quality of life.

We offer:

• $20.00 per hour
• Monday through Friday schedule with consistent daytime hours
• Paid time off and paid holidays
• Opportunities for professional growth and advancement
• A supportive and collaborative team environment
• Meaningful work that makes a difference in the lives of those we serve

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.