Administrative Manager II

Boston Children's Hospital; Boston (MA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Flexible schedules

Health, vision and dental insurance

Tuition reimbursement

Retirement savings plan

Job summary

Boston Children's Hospital in Boston is seeking an experienced administrator to manage daily surgical department support, coordinating Outlook calendars across clinics, operating rooms, and call schedules. The role develops and maintains office tracking systems and guides a team to meet department goals with accurate records and efficient processes.

The hybrid position requires five years of experience, a Bachelor's degree (Public Health preferred; Master's preferred), and strong analytical and

Qualifications

• Five years of experience in administrative/operational support.
• Bachelor's Degree required; public health background preferred; Master's preferred.
• Strong analytical and communication skills for data handling and conflicts.

Responsibilities

• Manages administrative support for Department of Surgery and calendars across Clinic, OR, and Call.
• Oversees hiring, training, and performance evaluations for staff.
• Maintains department recordkeeping systems and ensures timely appointments.

Skills

Analytical skills

Communication skills

Scheduling coordination

Team leadership

Education

Bachelor's Degree

Public Health

Master's Degree

Tools

Outlook calendar management

Job description

Position Summary

Manages the daily administrative and operational support for surgeons in the Department of Surgery. Organizes and supervises administrative support services for department surgeons, serving as the point person for Outlook calendar management to ensure accuracy among numerous schedules (Clinic, OR, Call), meetings and other activities. Provides and oversees advanced administrative support for faculty, develops and maintains office tracking and record keeping systems. Prioritizes work assignments to meet department goals and deadlines.

Key Responsibilities:

• Manages the administrative support staff and services for the Department of Surgery. Recommends, implements and maintains internal office systems and procedures to promote efficient, effective support service operations. Recommends and assists in development and implementation of departmental administrative policies and procedures.
• Manages the daily administrative and operational support for surgeons, responsible for ensuring accuracy of Outlook calendars and daily coordination with multiple schedulers, meeting planners, and other administrative staff.
• Oversees the interviewing, hiring, training, and orientation of administrative support staff. Monitors annual performance appraisals, and develops and monitors merit increase plans, ensuring adherence to guidelines. Processes annual merit evaluations. Approves Payroll.
• Oversees the processing of faculty hospital appointments working with appropriate departmental and hospital staff to ensure accurate and timely appointments.
• Manages the administration and maintenance of department recordkeeping systems, including highly sensitive and/or critical administrative and financial data.

Minimum Qualifications

• Five years' experience required.

Education:

• Bachelor's Degree Required.
• Area of Study in Public Health Preferred.
• Master's Degree Preferred.

Experience:

• Analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems.
• Communication skills in order to effectively deal with conflicts views or issues and mediate fair solutions, or well-developed written skills.

Schedule:

This is a hybrid position with an expectation of 4 days onsite weekly. Hours 8:30-5.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, employee discounts and discounted commuter benefits at certain locations. Experience the benefits of passion and teamwork.