Administrative Manager II

Boston Children’s Hospital; Boston (MA); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Boston Children's Hospital is seeking an experienced Administrative Manager in the Department of Surgery. The role oversees daily administrative and operational support for surgeons, ensuring calendar accuracy and coordination with multiple schedulers, meeting planners, and staff.

You will supervise administrative staff, manage hiring and performance appraisals, and handle payroll approvals while maintaining sensitive departmental records.

Qualifications

• Five years’ experience required.
• Analytical skills to collect information from diverse sources and summarize data.
• Strong written communication skills and ability to mediate conflicts.

Responsibilities

• Manages administrative support staff and services for the Department of Surgery, developing policies and procedures.
• Oversees calendar management for surgeons and coordination with schedulers, meeting planners, and staff.
• Oversees interviewing, hiring, training, orientation, and performance appraisals; approves payroll.
• Oversees processing of faculty hospital appointments with department and hospital staff.
• Manages department recordkeeping systems, including sensitive financial data.

Skills

Analytical skills

Communication skills

Education

Bachelor's Degree

Public Health focus

Master's Degree

Job description

Position Summary

Manages the daily administrative and operational support for surgeons in the Department of Surgery. Organizes and supervises administrative support services for department surgeons, serving as the point person for Outlook calendar management to ensure accuracy among numerous schedules (Clinic, OR, Call), meetings and other activities. Provides and oversees advanced administrative support for faculty, develops and maintains office tracking and record keeping systems. Prioritizes work assignments to meet department goals and deadlines.

Key Responsibilities:

• Manages the administrative support staff and services for the Department of Surgery. Recommends, implements and maintains internal office systems and procedures to promote efficient, effective support service operations. Recommends and assists in development and implementation of departmental administrative policies and procedures.
• Manages the daily administrative and operational support for surgeons, responsible for ensuring accuracy of Outlook calendars and daily coordination with multiple schedulers, meeting planners, and other administrative staff.
• Oversees the interviewing, hiring, training, and orientation of administrative support staff. Monitors annual performance appraisals, and develops and monitors merit increase plans, ensuring adherence to guidelines. Processes annual merit evaluations. Approves Payroll.
• Oversees the processing of faculty hospital appointments working with appropriate departmental and hospital staff to ensure accurate and timely appointments.
• Manages the administration and maintenance of department recordkeeping systems, including highly sensitive and/or critical administrative and financial data.

Minimum Qualifications

• Five years’ experience required.

Education:

• Bachelor’s Degree Required.
• Area of Study in Public Health Preferred.
• Master’s Degree Preferred.

Experience:

• Analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems.
• Communication skills in order to effectively deal with conflicts views or issues and mediate fair solutions, or well-developed written skills.

Schedule

This is a hybrid position with an expectation of 4 days onsite weekly. Hours 8:30-5.