ADMINISTRATIVE MANAGER 13, ISD (E-PROCUREMENT SOURCE-TO-PAY TRANSFORMATION)

County of Los Angeles; Los Angeles (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

The County of Los Angeles is seeking a Division Manager of Source-To-Pay Transformation to lead and implement a new enterprise e-procurement system across more than 40 County departments. The role emphasizes change management, process improvement, and analytics to improve efficiency and cycle times.

Responsibilities include directing staff, coordinating with executives, and delivering large-scale procurement transformations while maintaining governance and performance metrics.

Qualifications

• Three years of experience managing an organization of multiple units including directing the budget and personnel.
• Bachelor’s degree in Business Administration or Public Administration and two years of related management experience.
• Valid California Class C Driver License.

Responsibilities

• Leads the e-Procurement Division and oversees staff including managers, analysts, IT specialists, and contractors for the Source-To-Pay (S2P) transformation.
• Leads implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments, focusing on adoption, efficiency, and change management.
• Owns the Source-To-Pay transformation and implementation, ensuring policy, legal, and process alignment across functions.
• Develops operating plans, data reporting structures, and KPIs to measure functional effectiveness.

Job description

APPLICATION FILING PERIOD

Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT).

TYPE OF RECRUITMENT

OPEN COMPETITIVE - EMERGENCY

EXAM NUMBER

W1082R-EA

OPPORTUNITY

The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic 'systems' mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes.

ESSENTIAL JOB FUNCTIONS

• Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support.
• Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments. Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization. Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support.
• Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation.
• Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization.
• Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures.
• Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training.
• Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service.
• Strengthen compliance and governance structure around various procurement related processes.
• Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness.
• Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements.
• Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support.
• Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently.
• Provide final review and approval for the Source-To-Pay system project contractor deliverables.
• Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach.
• Advise County executive management concerning the current and future direction of technological developments related to Procurement.

MINIMUM REQUIREMENTS

Option 1: Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions.

Option 2: A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

LICENSE

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL EXPECTATIONS

Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION

• In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing. Please submit documentation to [e-mail] and indicate your name, exam name, and the exam number (W1082R-EA).

DESIRABLE QUALIFICATIONS

• At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems.
• Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M.

Our Assessment Process

Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

CONTACT

Exam Number: W1082R-EA

Department Contact Name: Mark Navarro

Department Contact Email: [e-mail]

California Relay Services Phone: [phone]

ADA Coordinator Phone: [phone]

Teletype Phone: [phone] [Alternate Teletype Phone: [phone]]

EQUAL EMPLOYMENT OPPORTUNITY/ NON- DISCRIMINATION STATEMENT

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/

TESTING ACCOMMODATIONS FOR APPLICANTS

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/

FAIR CHANCE

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

EMPLOYMENT ELEGIBILITY

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

CAREER PATHFINDER

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.

VETERAN’S CREDIT

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf

Revised September 2025