Administrative Manager

Petro Home Services; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Petro Home Services in New York State is seeking an Administrative Manager to oversee administrative staff and support district operations. The role focuses on governance, reporting, and process improvements across departments to drive efficiency.

You will lead with integrity, ensure compliance with SOX/OSHA standards, and partner with Service, Delivery, Install, and Customer Service teams to optimize performance. The position offers growth and competitive benefits.

Qualifications

• Strong leadership and integrity.
• Knowledge of Sarbanes-Oxley and internal controls.
• Excellent communication and organizational skills.
• Ability to train and ensure compliance.
• Proficiency in MS Office, especially Excel and Outlook.
• Ability to work independently in a fast-paced team.

Responsibilities

• Support department managers in completing district functions.
• Run and analyze reports (cases, margins, P&L, billing, payroll, concessions).
• Process and audit accounts, billing adjustments, cancellations, concessions, and deposits for accuracy.
• Manage COD department, including daily pricing, volume, and margin tracking.
• Troubleshoot customer and delivery issues; review customer feedback to resolve problems.
• Oversee proper queue compliance daily (24/48 queues).
• Review departmental budgets monthly for accuracy and compliance.
• Review and approve payroll.
• Ensure SOX, OSHA, and state compliance for incidents, claims, and departmental reports.
• Support internal and external audits, inventories, and business planning with accurate reporting and reconciliations.
• Partner with Service, Delivery, Install, and Customer Service teams to explain variances and improve performance.
• Assist with special projects, company meetings, and community/charitable events.

Skills

Leadership

SOX compliance

Communication

Organizational skills

Problem-solving

MS Office

Outlook

Independent worker

Valid driver’s license

Tools

MS Office

Excel

Outlook

Job description

Description

Are you ready to take the next step in your career with an industry leader? We are a growing home services provider seeking a reliable and detail-oriented Administrative Manager to oversee administrative staff and support district operations. This role offers opportunities for advancement in a dynamic environment.

Responsibilities

• Support department managers in completing various district functions.
• Run and analyze reports (cases, margins, P&L, billing, payroll, concessions).
• Process and Audit accounts, billing adjustments, cancellations, concessions, and deposits for accuracy.
• Manage COD department, including daily pricing, volume, and margin tracking.
• Troubleshoot customer and delivery issues; review customer feedback to resolve problems.
• Oversee proper queue compliance daily (24/48 queues)
• Review departmental budgets monthly for accuracy and compliance
• Review and approve payroll
• Ensure SOX, OSHA, and state compliance for incidents, claims, and departmental reports.
• Support internal and external audits, inventories, and business planning with accurate reporting and reconciliations.
• Partner with Service, Delivery, Install, and Customer Service teams to explain variances and improve performance.
• Assist with special projects, company meetings, and community/charitable events.

Requirements

As an Administrative Manager, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.

• Strong leadership, integrity, and ethical standards.
• Knowledge of Sarbanes-Oxley and internal controls; ability to train and ensure compliance.
• Excellent communication, organization, and problem-solving skills.
• Proficiency in MS Office, Excel and Outlook.
• Ability to work independently and in a fast-paced team environment.
• Valid driver's license.

Benefits

As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

• Medical coverage (F/T staff)
• Dental coverage (F/T staff)
• Retirement Savings
• Plus more!

Build a rewarding career with an industry leader!

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.