Administrative Manager

Carroll Home Services, LLC

New York (NY)

On-site

USD 72,000 - 88,000

Full time

2 days ago
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Benefits offered by this job

Medical coverage (F/T staff)
Retirement Savings

Job summary

Carroll Home Services, LLC in Maspeth, NY seeks an Administrative Manager to oversee administrative staff and support district operations. You will lead teams, manage reports, budgets and payroll while ensuring compliance and accurate accounting.

The role requires strong leadership, attention to detail, and excellent communication. This full-time position offers growth opportunities and a competitive benefits package.

Qualifications

  • Strong leadership and ethical standards.
  • Knowledge of Sarbanes-Oxley and internal controls; ability to train and ensure compliance.
  • Excellent communication, organization, and problem-solving skills.
  • Proficiency in MS Office, Excel and Outlook.
  • Ability to work independently and in a fast-paced team environment.
  • Valid driver’s license.

Responsibilities

  • Run and analyze reports (cases, margins, P&L, billing, payroll, concessions).
  • Process and audit accounts, billing adjustments, cancellations, concessions, and deposits for accuracy.
  • Manage COD department, including daily pricing, volume, and margin tracking.
  • Troubleshoot customer and delivery issues; resolve problems from feedback.
  • Review departmental budgets monthly for accuracy and compliance; review and approve payroll.
  • Ensure SOX, OSHA, and state compliance for incidents, claims, and departmental reports.
  • Support audits, inventories, and business planning with accurate reporting and reconciliations.
  • Collaborate with Service, Delivery, Install, and Customer Service teams to explain variances and improve performance.
  • Assist with special projects, company meetings, and community/charitable events.

Skills

Leadership
Integrity
SOX knowledge
Communication
Organization
Problem-solving
Active listening
Driver's license

Tools

MS Office
Excel
Outlook

Job description

Are you ready to take the next step in your career with an industry leader? We are a growing home services provider seeking a reliable and detail-oriented Administrative Manager to oversee administrative staff and support district operations. This role offers opportunities for advancement in a dynamic environment.

Responsibilities:

  • Run and analyze reports (cases, margins, P&L, billing, payroll, concessions).
  • Process and Audit accounts, billing adjustments, cancellations, concessions, and deposits for accuracy.
  • Manage COD department, including daily pricing, volume, and margin tracking.
  • Troubleshoot customer and delivery issues; review customer feedback to resolve problems.
  • Review departmental budgets monthly for accuracy and compliance
  • Review and approve payroll
  • Ensure SOX, OSHA, and state compliance for incidents, claims, and departmental reports.
  • Support internal and external audits, inventories, and business planning with accurate reporting and reconciliations.
  • Partner with Service, Delivery, Install, and Customer Service teams to explain variances and improve performance.
  • Assist with special projects, company meetings, and community/charitable events.

Requirements:

As an Administrative Manager, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.

  • Strong leadership, integrity, and ethical standards.
  • Knowledge of Sarbanes-Oxley and internal controls; ability to train and ensure compliance.
  • Excellent communication, organization, and problem-solving skills.
  • Proficiency in MS Office, Excel and Outlook.
  • Ability to work independently and in a fast-paced team environment.
  • Valid driver’s license.

As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

  • Medical coverage (F/T staff)
  • Retirement Savings

Build a rewarding career with an industry leader!

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Job Description

Maspeth, NY

Posting Location

Full Time - Regular

Pay Range

$80,000.00 - $80,000.00

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

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