Administrative Lead, Medical Front Desk

Vanguard Medical Group; Verona (NJ); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

401(k) retirement plan

Comprehensive health insurance

Paid time off

Training and professional development

Job summary

Vanguard Medical Group in Verona, NJ is seeking a Lead Medical Receptionist to supervise front desk operations, mentor staff, and ensure a smooth patient experience. The role requires extensive medical office experience, strong communication, and HIPAA compliance.

You will coordinate registrations, insurance checks, and payments while supporting providers and administrative teams. Evening and weekend flexibility is required, and you will work closely with the Practice Supervisor to maintain high

Qualifications

• 5+ years of experience in a medical office or healthcare reception setting.
• Experience leading or mentoring administrative staff is preferred.
• Strong understanding of medical office workflows and front desk operations.

Responsibilities

• Mentor and train Medical Receptionists and administrative staff.
• Oversee front desk coverage, patient flow, and scheduling workflows.
• Coordinate patient registration, insurance verification, and payments.
• Ensure HIPAA compliance and maintain patient confidentiality.
• Collaborate with providers and clinical staff to improve patient experience.

Skills

Medical office experience

Team leadership

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

Athena EMR

Job description

Vanguard Medical Group in Verona, NJ is seeking a Lead Medical Receptionist to supervise front desk operations, mentor staff, and ensure a smooth patient experience. The role requires extensive medical office experience, strong communication, and HIPAA compliance.

You will coordinate registrations, insurance checks, and payments while supporting providers and administrative teams. Evening and weekend flexibility is required, and you will work closely with the Practice Supervisor to maintain high