Administrative Fulfillment Representative

Behavior Analyst Certification Board; Littleton (CO); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, vision, dental premiums paid

Long term disability benefits

Life insurance $50,000

Annual $500 FSA contribution

401(k) with 4% match

14-18 days PTO? Wait this entry

Job summary

The Behavioral Analyst Certification Board (BACB) is seeking an Administrative Fulfillment Representative to support certification services and department leadership. The role emphasizes accurate processing of mail, data, and payments, with a focus on timely, professional interactions with applicants and vendors.

In-office position requiring reliable performance, attention to detail, and collaboration with team members to ensure smooth operations and high-quality administrative support.

Qualifications

• High school or equivalent education.
• Minimum of 1 year of administrative work experience.
• Typing at least 40 words per minute with 95% accuracy.
• Fluent in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Receive, sort, and process mail daily.
• Prepare and review applicable data and reports.
• Maintain and review Excel records and provide integrity checks.
• Process documents, payments, and requests with high accuracy.
• Maintain documentation of interactions and processing.
• Provide accurate information to applicants and external vendors.
• Assist in general office tasks and assigned projects.
• Other duties as assigned.

Skills

Strategic thinking

Interpersonal skills

Problem-solving

Detail-oriented

Time management

Team collaboration

Verbal and written communication

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Description

The Behavior Analyst Certification Board®, Inc. (BACB®) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional credentialing services for practitioners of behavior analysis services. We are located in Littleton, CO with beautiful views of the adjacent Rocky mountains. Take a moment to peruse our employment page to learn about what we do and watch a brief video that describes our Welcoming Workplace!

At the BACB we strive to provide an inclusive and rewarding culture. We provide a work environment that focuses on positive reinforcement with a continual feedback loop to help staff achieve success. A healthy work-life balance is critical and the BACB provides exceptional benefits that promote self-care and wellness. All full-time staff enjoy:

• Medical, vision, and dental monthly insurance premiums paid 100% by the BACB for the employee and all eligible dependents. Employees don't pay any benefit premiums!
• Long term disability benefits for the employee paid 100% by the BACB.
• The BACB provides every full-time employee a $50,000 life insurance and AD&D policy at no cost to the employee.
• Annual $500 FSA contribution by the BACB.
• Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff.
• 18 days of Paid Time Off accrued in the first year of employment.
• 12 paid holidays.
• Tuition reimbursement available.
• Student loan paydown plan available.
• Reimbursement for relevant professional development events.
• Free solar-powered electric car charging on-site.
• Onsite fitness facility at no cost.
• Work from home Wednesdays.

Compensation

The BACB uses compensation data for the metro Denver labor market to ensure our positions provide a competitive wage based on the education and experience requirements.

The base hourly rate for this position is: $23.50

The successful candidate meets the required education and experience but also enjoys:

• Working in the office
• Participating in collaborative discussions with team members
• Learning and professional development

To be considered, all applicants must complete ALL fields on the application, screening questions where required, attach a cover letter, and resume. Incomplete applications will not be considered.

This position will remain open until filled.

Position Summary

The Administrative Fulfillment Representative is primarily responsible for fulfilling ancillary tasks relating to certification services and department leadership in an accurate and timely manner.

Requirements

• Receive, sort, and process mail on a daily basis.
• Prepare and review applicable data and reports.
• Maintain and review excel records and provide integrity checks of records.
• Processes documents, payments, and requests submitted in a timely manner with a high degree of accuracy.
• Maintains accurate documentation of interactions and processing.
• Provides accurate, valid, and complete information to applicants and external vendors in a professional and pleasant manner.
• Assists in completing general office tasks and assigned projects.
• Other duties as assigned.

Competencies

• Strategic and critical thinking skills
• Strong interpersonal skills
• Problem-solving skills
• Detail-oriented
• Results-driven with strong time management skills
• Collaboration
• Excellent verbal and written skills

Experience and Education

High school or equivalent education. Minimum of 1 year of administrative work experience. Ability to type a minimum of 40 words per minute with 95% accuracy. Fluent in the use of Microsoft Office (Word, Excel, Outlook).

Employment Authorization

Candidates must have the ability to work unrestricted in the U.S. The BACB does not offer visa sponsorship of any kind. Successful completion of a background check is required after the offer of employment. The BACB uses the E-Verify system during the hiring process to confirm employment eligibility to work in the United States.

Supervisor Role

No

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and video conferencing.

Physical Demands

While performing the duties of this job, the employee is regularly required to read, listen and speak. This is largely a sedentary role; however, the ability to lift and carry a laptop, lift files, open filing cabinets, frequently type, bend and reach as necessary is essential to the position.

Position Type and Expected Hours of Work

This is a regular full-time IN OFFICE position. Days and hours of work are Monday through Friday, typically 8:00 a.m. to 5 p.m. Occasional evening, holidays, and weekend work may be required based on operations.

Campus Wellness

The BACB is a tobacco and vape free campus. Consumption of tobacco products or vaping of any kind is prohibited.

Travel

Minimal travel is expected for this position.

Other Duties

Please note this job advertisement contains the essential functions of the job and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.

BACB provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.