Director of Communications

Institute for Credentialing Excellence; Littleton (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid time off

Tuition reimbursement

Work from home Wednesdays

Onsite fitness facility

Job summary

The Behavior Analyst Certification Board, Inc. (BACB) is seeking a Director of Communications to lead external communications, educational resources, PR, digital content, and editorial functions.

You will develop strategies that improve understanding of our certifications and strengthen stakeholder trust while advising leadership on clear, accessible messaging. The role requires strong writing and leadership, with cross-functional collaboration to advance our mission and public impact.

Qualifications

• Bachelor’s degree in communications, public relations, journalism, education, marketing, or related field.
• Strong writing, editing, presentation, leadership, and strategic planning skills.
• Experience in nonprofit, certification, accreditation, healthcare, higher education, government, or professional association settings preferred.

Responsibilities

• Lead the organization’s external communications, educational resources, public relations, digital content, editorial, and creative functions.
• Develop strategies that improve understanding of certifications, strengthen stakeholder trust, and support the mission.
• Advise executive leadership and ensure communications are accurate, accessible, timely, and consistent.
• Collaborate with departments across the organization to support strategic initiatives.

Skills

Writing

Leadership

Strategic planning

Public relations

Education

Bachelor’s degree in communications

Job description

The Behavior Analyst Certification Board®, Inc. (BACB®) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional credentialing services for practitioners of behavior analysis services. We are located in Littleton, CO with beautiful views of the adjacent Rocky mountains. Take a moment to peruse our employment page to learn about what we do and watch a brief video that describes our Welcoming Workplace!

At the BACB we strive to provide an inclusive and rewarding culture. We provide a work environment that focuses on positive reinforcement with a continual feedback loop to help staff achieve success. A healthy work-life balance is critical and the BACB provides exceptional benefits that promote self-care and wellness. All full-time staff enjoy:

• Medical, vision, and dental monthly insurance premiums paid 100% by the BACB for the employee and all eligible dependents. Employees don't pay any benefit premiums!
• Long term disability benefits for the employee paid 100% by the BACB.
• The BACB provides every full-time employee a $50,000 life insurance and AD&D policy at no cost to the employee.
• Annual $500 FSA contribution by the BACB.
• Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff.
• 18 days of Paid Time Off accrued in the first year of employment.
• 12 paid holidays.
• Tuition reimbursement available.
• Student loan paydown plan available.
• Reimbursement for relevant professional development events.
• Free solar-powered electric car charging on-site.
• Onsite fitness facility at no cost.
• Work from home Wednesdays.

Compensation:

The BACB uses compensation data for the metro Denver labor market to ensure our positions provide a competitive wage. The salary for this position may vary and may be above or below the posted salary based on an individuals experience and/or education. The salary listed is just one component of the BACB's total compensation package for employees which includes a generous benefits package.

Successful Candidate:

The successful candidate is a strategic, collaborative leader who is excited to join a nonprofit, mission-driven organization where communications is focused on education, trust, and public impact rather than growth. They are passionate about ensuring that BACB stakeholders understand who we are, what our credentials represent, and our requirements through clear, accessible, and high-quality resources and communications.

This individual brings strong communications expertise and is excited to provide strategic guidance to executive leadership, strengthen the BACB’s reputation, and help position the organization as a leader in behavior analysis and credentialing. They are a strong people leader who sets high standards, develops their team, and enjoys collaborating across the organization to create exceptional resources and stakeholder experiences.

Position Summary:

The Director of Communications leads the organization’s external communications, educational resources, public relations, digital content, editorial, and creative functions. This role develops strategies that improve understanding of the organization’s certifications, strengthen stakeholder trust, and support the organization’s public-protection mission.

The Director serves as a strategic advisor to executive leadership and ensures that organizational communications are accurate, accessible, timely, and consistent

Requirements:

• Develop and implement the organization’s communications and educational strategy.
• Lead communication planning for major initiatives, policy changes, and organizational announcements.
• Oversee the development of high-quality educational resources, including handbooks, guides, webpages, videos, webinars, FAQs, and toolkits.
• Direct public relations, reputation management, media relations, and crisis communications.
• Oversee digital communications, branding, resources, editorial standards, publishing processes, and creative services.
• Establish communication standards, style guidelines, and content-governance practices.
• Monitor stakeholder feedback, public perception, website performance, and resource use.
• Use data and other best practices to improve communication effectiveness and the stakeholder experience.
• Manage department staff, priorities, vendors, and performance.
• Collaborate with departments across the organization to support strategic initiatives.

Education and Experience:

• Bachelor’s degree in communications, public relations, journalism, education, marketing, or a related field.
  Seven or more years of progressively responsible communications experience.
• Minimum of 5 years of experience managing professional staff and leading cross-functional projects.
• Strong writing, editing, presentation, leadership, and strategic planning skills.
• Experience in nonprofit, certification, accreditation, healthcare, higher education, government, or professional association settings preferred.
• Experience with reputation management, crisis communications, accessibility, and plain-language principles preferred.

Employment Authorization:

Candidates must have the ability to work unrestricted in the U.S. The BACB does not offer visa sponsorship of any kind. Successful completion of a background check is required after the offer of employment. The BACB uses the E-Verify system during the hiring process to confirm employment eligibility to work in the United States.

Supervisor Role:

Yes

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and video conferencing.

Physical Demands:

While performing the duties of this job, the employee is regularly required to listen and speak. This is largely a sedentary role; however, the ability to lift and carry a laptop, lift files, open filing cabinets, frequently type, bend and reach as necessary is essential to the position.

Position Type and Expected Hours of Work:

This is a regular full-time IN OFFICE position. Days and hours of work are Monday through Friday, typically 8:00 a.m. to 5 p.m. Occasional evening, holidays, and weekend work may be required based on operations.

Campus Wellness:

The BACB is a tobacco and vape free campus. Consumption of tobacco products or vaping of any kind is prohibited.

Travel:

Minimal travel is expected for this position.

Other Duties:

Please note this job advertisement contains the essential functions of the job and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.

BACB provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.