BCBA Onboarding and Credentialing Coordinator

butterflyeffects; Deerfield Beach (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Butterfly Effects is hiring a BCBA Onboarding and Credentialing Coordinator to manage the window between a BCBA accepting an offer and being ready to see clients. This role owns the onboarding experience and front-end credentialing, collecting documentation and preparing complete packages for submission.

The successful candidate will communicate clearly with new BCBAs and internal teams, catch missing paperwork early, and keep multiple hires on track while maintaining confidentiality and

Qualifications

• 2+ years in healthcare administration or related roles.
• Excellent organizational and follow-through with high document volume.
• Ability to communicate with candidates and internal teams.
• Ability to handle confidential information with discretion.
• Familiarity with HRIS/ATS or credentialing platforms is a plus.

Responsibilities

• Own onboarding and front-end credentialing from offer to submission.
• Be main point of contact for required documents, licenses, and certifications.
• Collect and verify BCBA certification, state licenses, NPI, education and employment history, malpractice insurance, and ID.
• Review submissions for completeness and follow up when missing or unclear.
• Track outstanding requirements and keep timelines on schedule.
• Flag delays and elevate issues that threaten start dates.
• Hand off completed credentialing packages to Credentialing team on time.
• Suggest improvements to checklists, trackers, and templates.

Skills

Healthcare administration

Credentialing

Onboarding coordination

Communication

HR systems

Tools

Microsoft Office

Google Workspace

Credentialing platform

Job description

BCBA Onboarding and Credentialing Coordinator

In-Office / Corporate Office

About the Role

Butterfly Effects is hiring a BCBA Onboarding and Credentialing Coordinator to manage the critical window between a BCBA accepting an offer and being ready to see clients. This role owns the BCBA onboarding experience and front-end of the credentialing process: collecting documentation, verifying accuracy, and preparing complete packages for submission.

The person in this role creates an exceptional onboarding experience, keeping new BCBAs moving smoothly through the process with clear and consistent communication. They catch missing paperwork before it becomes a delay, keeping multiple hires on track at once.

What You Will Do

• Own onboarding and front-end credentialing for each newly hired BCBA, from offer acceptance to a completed, submitted credentialing package.
• Serve as the new hire's main point of contact for required documents, forms, licenses, and certifications.
• Collect and verify BCBA certification, state licenses, NPI information, education history, employment history, malpractice insurance, and identification.
• Review every submission for completeness and accuracy, and follow up directly when something is missing, expired, or unclear.
• Track outstanding requirements for every active hire and keep timelines on schedule.
• Flag delays and discrepancies early, and elevate anything that puts a start date at risk.
• Hand off completed credentialing packages to the Credentialing team, cleanly and on time.
• Recommend improvements to checklists, trackers, and templates as patterns emerge.

What Success Looks Like

• New BCBAs know exactly what they need to submit and by when.
• Nothing sits incomplete without a follow-up already in motion.
• Internal partners always know where each hire stands, without having to ask.
• Credentialing packages move through the process with no rework.

What You Bring

• 2+ years in healthcare administration, credentialing, provider enrollment, onboarding, recruiting coordination, or HR.
• Exceptional organization and follow-through with a high volume of documents and deadlines.
• Comfort communicating directly with candidates and internal teams alike.
• Sound judgment handling confidential employee and provider information.
• Working proficiency in Microsoft Office or Google Workspace; experience with an HRIS, ATS, or credentialing platform is a plus.
• Experience with BCBA or ABA credentialing, or with licensed healthcare providers generally, is a plus.

Who We Are

Butterfly Effects has provided Applied Behavior Analysis services for children with autism since 2005, helping thousands of families access evidence-based care nationwide.

Our organization is BCBA-led. The clinicians who guide our company understand the work our teams do firsthand, and they build the support and resources our people need to succeed. We invest in attracting, onboarding, developing, and retaining talented professionals who share our commitment to making a meaningful difference in the lives of children and families.

Equal Opportunity Employer

Butterfly Effects, LLC is an equal opportunity employer and does not discriminate upon the basis of actual or perceived race, color, religion, creed, national origin, citizenship status, gender, sexual orientation, gender identity or expression (including transgender status), age, ancestry, marital status, disability, veteran status, service in the military, genetic information, political affiliation, or any other characteristic protected by applicable federal, state, or local laws.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This role may assist with related special projects and perform other related duties as assigned by management.

#INDCORP