Administrative & Front Desk Lead — Mailroom & Exec Support

Socket.dev; Jamestown (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Not specified

Job summary

The Resource Center is seeking an Administrative Assistant/Receptionist for the Administrative Offices to provide front-desk support, mail and courier oversight, and confidential administrative assistance to the Executive Office.

We value strong customer service, professional appearance, and the ability to manage schedules, room bookings, and basic financial tasks within a confidential environment supporting thousands of individuals with disabilities.

Qualifications

• High school diploma or GED preferred with customer service experience.
• Ability to interact professionally with the public.
• Excellent telephone skills and neat, professional appearance.
• Knowledge of office administration and confidentiality principles.

Responsibilities

• Handle mail processing and distribution for the agency.
• greet and direct visitors and log interactions securely.
• Coordinate room scheduling and assist staff with meetings.
• Enter requisitions in ARM and maintain office supplies.
• Support Finance with payroll-related tasks and money handling.
• Coordinate and oversee Dunham Reception, Couriers and Copy/Mail Room.

Skills

Telephone skills

Customer service

Office administration

Confidentiality

Filing and data management

Education

High School Diploma or GED

Associates degree or secretarial certificate

Tools

ARM

Copy/Mail Room systems

Badge access

Email system

HRIS

Maintenance Work Order System

Purchasing Requisition System

Job description

The Resource Center is seeking an Administrative Assistant/Receptionist for the Administrative Offices to provide front-desk support, mail and courier oversight, and confidential administrative assistance to the Executive Office.

We value strong customer service, professional appearance, and the ability to manage schedules, room bookings, and basic financial tasks within a confidential environment supporting thousands of individuals with disabilities.