Administrative & Financial Support Specialist

AWRS Missouri 1 LLC; O’Fallon (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Alloy Wheel Repair Specialists (AWRS) is seeking an Administrative / Customer Service Representative to join our Missouri team. The role supports daily office operations, maintains customer records, handles inquiries, and assists with invoicing and dispatch coordination in a fast-paced shop environment.

Ideal candidates are organized, dependable, and proficient with multiple software platforms (Google Workspace, NetSuite, Paylocity).

Qualifications

• Previous administrative support or customer service experience preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and related tools; adaptability to new software.

Responsibilities

• Provide customer service via phone, email, and text, and manage inquiries about services and pricing.
• Prepare quotes, maintain customer records, and support dispatch, scheduling, and coordination.
• Assist with mail, shipping, inventory, and office organization.
• Handle accounts receivable tasks, invoices, and basic financial transactions.
• Support timekeeping, field operations coordination, and office-wide communication.

Skills

Organizational skills

Customer service

Multitasking

Communication skills

Problem solving

Attention to detail

Team collaboration

Time management

Tools

Google Workspace

Microsoft Office

NetSuite

Paylocity

Geotab

Streak CRM

Clover

GoTo

Yelp

Facebook

Job description

Alloy Wheel Repair Specialists (AWRS) is seeking an Administrative / Customer Service Representative to join our Missouri team. The role supports daily office operations, maintains customer records, handles inquiries, and assists with invoicing and dispatch coordination in a fast-paced shop environment.

Ideal candidates are organized, dependable, and proficient with multiple software platforms (Google Workspace, NetSuite, Paylocity).