Administrative & Data Support Technician

APS (Arizona Public Service); Phoenix (AZ); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Arizona Public Service is seeking a Support Technician to provide broad administrative and analytical support across multiple functions. The role emphasizes data handling, reporting, and technical assistance for department systems.

The position requires strong Word/Excel/PowerPoint skills, four years of advanced admin experience, and excellent communication abilities. APS operates in a hybrid model, combining remote and in-person work as needed.

Qualifications

• High school diploma or GED required.
• Four years experience in advanced administrative positions or equivalent.
• Experience with Word, Excel and PowerPoint.
• Knowledge of department practices and policies.
• Ability to analyze data and prepare reports.
• Strong written and oral communication.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Performs activities to support administration, coordination, analysis, communication, development, design, testing and implementation of department programs, plans and policies.
• Gathers, records, tracks and verifies data from multiple sources and provides information to others.
• Researches, analyzes and summarizes data to create reports, charts and presentations for management.
• Provides user support for department computer-based systems and maintains databases.
• Examines transactions for compliance with rules and regulations and discusses discrepancies.
• Troubleshoots problems with departmental office equipment and trains others in usage.
• Provides orientation or training to other administrative staff when needed.
• Coordinates event planning for department meetings, training sessions and conferences, including logistics and billing.

Skills

Data analysis

Advanced admin

Excel

PowerPoint

Report writing

Communication

Education

High School Diploma / GED

4+ years admin experience

Tools

Microsoft Office

Job description

Arizona Public Service is seeking a Support Technician to provide broad administrative and analytical support across multiple functions. The role emphasizes data handling, reporting, and technical assistance for department systems.

The position requires strong Word/Excel/PowerPoint skills, four years of advanced admin experience, and excellent communication abilities. APS operates in a hybrid model, combining remote and in-person work as needed.