Administrative Coordinator - Transportation Parking

UNC Health Careers; Chapel Hill (NC); Presencial; USD 29.000 - 41.000; Jornada completa

Descripción de la vacante

UNC Health in Chapel Hill is seeking a Transportation Parking Supervisor to oversee daily shuttle and parking operations across its facilities. The role focuses on safe, efficient, and customer-centered service, with a Fri-Mon 10-hour shift, onsite with standard 40-hour week.

Requires a High School diploma or GED and at least 3 years of clerical/administrative experience. Salary range listed per hour; compensation offers depend on experience and internal equity.

Formación

• Three (3) years of clerical or administrative experience.
• If Bachelor's degree, one (1) year of clerical or administrative experience.
• If Associate's degree, two (2) years of clerical or administrative experience.
• High School diploma or GED required.

Responsabilidades

• Oversees shuttle drivers and parking enforcement staff to ensure effective daily operations and staffing coverage.
• Manages shuttle services to ensure safe, timely, and reliable transportation; monitors routes and addresses delays.
• Oversees parking enforcement activities and ensures space availability.
• Promotes excellent customer service by addressing concerns and ensuring positive interactions with patients, visitors, and staff.
• Supervises staff performance, provides coaching and feedback, and ensures policy compliance.
• Ensures adherence to safety standards, investigates incidents, and implements corrective actions.
• Maintains communication with leadership, Police/Security, and hospital departments.
• Prepares reports and identifies opportunities for process improvement and enhanced service delivery.

Conocimientos

Customer service

Staff supervision

Communication

Educación

High School diploma or GED

Bachelor's degree

Associate's degree

Descripción del empleo

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Oversees daily operations of shuttle services and parking enforcement to ensure safe, efficient, and customer-focused transportation across UNC Health facilities.

Shift: 8am-6pm, Fri-Monday 10hr Shifts

Responsibilities:

• Provides oversight of shuttle drivers and parking enforcement staff to ensure effective daily operations and appropriate staffing coverage.
• Manages shuttle services to ensure safe, timely, and reliable transportation; monitors routes, addresses delays, and ensures vehicle safety compliance.
• Oversees parking enforcement activities, ensuring consistent application of parking policies and availability of designated spaces.
• Promotes excellent customer service by addressing concerns, resolving issues, and ensuring positive interactions with patients, visitors, and staff.
• Supervises staff performance, provides coaching and feedback, and ensures compliance with departmental policies and training requirements.
• Ensures adherence to safety standards, investigates incidents, and implements corrective actions as needed.
• Maintains communication with leadership, Police/Security, and hospital departments to support operations and address concerns.
• Prepares reports and identifies opportunities for process improvement, efficiency, and enhanced service delivery.

Other Information

Other information:

Education Requirements

• High School diploma or GED

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• Three (3) years of clerical or administrative experience.
• If Bachelor's degree, one (1) year ofclerical or administrative experience.
• If Associate's degree, two (2)years of clerical or administrative experience.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Transportation Parking

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$20.74 - $29.52 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.