Shuttle Driver - Transportation Parking

UNC Health Careers; Chapel Hill (NC); On-site; USD 24,000 - 33,000; Full time

Job summary

UNC Health is seeking a Shuttle Driver in Chapel Hill, NC to provide safe, timely transportation for patients, visitors, and staff between UNC Health facilities and parking areas.

You will perform pre/post-trip inspections, comply with safety standards, and assist riders with mobility needs while staying on schedule and representing UNC Health professionally.

Qualifications

• Education: High school diploma or GED required.
• Valid North Carolina driver’s license with an acceptable driving record.
• Commercial Driver’s License (CDL) may be required based on vehicle size or route.

Responsibilities

• Operates a shuttle vehicle along assigned routes, transporting passengers safely and efficiently.
• Conducts daily pre-trip and post-trip inspections of the shuttle and reports issues promptly.
• Ensures compliance with traffic regulations, policies, and safety standards.
• Arrives at collection points on time and maintains on-time service.
• Greets and assists passengers, especially those with mobility challenges.
• Maintains communication with dispatchers and other drivers about changes or delays.
• Adheres to vehicle capacity limits and ensures passengers are safely seated.
• Participates in safety trainings and required departmental activities.

Skills

Excellent interpersonal skills

Customer service oriented

Knowledge of safe driving techniques

Ability to assist passengers withmobli

Punctual and dependable

Education

High school diploma or GED

Job description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Shuttle Driver provides safe, timely, and courteous transportation for UNC Health patients, visitors, and team members between designated facilities, parking areas, and other authorized locations. This position supports the overall mission of UNC Health by ensuring dependable mobility services that enhance patient access, operational efficiency, and customer satisfaction.

Responsibilities:
1. Operates a shuttle vehicle along assigned routes, transporting passengers between UNC Health facilities and parking or satellite areas in a safe and efficient manner.
2. Conducts daily pre-trip and post-trip inspections of the shuttle, documenting and reporting maintenance or safety issues promptly.
3. Ensures compliance with all traffic regulations, departmental policies, and UNC Health safety standards.
4. Arrives at designated collection points prior to scheduled departure times, maintaining on-time service.
5. Greets and assists passengers courteously, providing information and help as needed, particularly to those with mobility challenges.
6. Maintains clear and professional communication with dispatchers, supervisors, and other drivers regarding route changes, delays, or incidents.
7. Adheres to vehicle capacity limits and ensures all passengers are safely seated or positioned before movement.
8. Upholds a professional appearance and demeanor reflective of UNC Health’s commitment to excellence and respect.
10. Participates in departmental meetings, safety training, and other required activities as assigned.

Other Information

Education Requirements:

• High school diploma or GED required.

Licensure/Certification Requirements:

• Valid North Carolina driver’s license with an acceptable driving record required.
• Commercial Driver’s License (CDL) may be required based on vehicle size or route assignment.

Professional Experience Requirements:

• Excellent interpersonal and communication skills.
• Strong commitment to customer service and patient-centered care.
• Knowledge of safe driving techniques and local traffic regulations.
• Ability to remain calm and courteous in stressful situations.
• Dependability and punctuality in all assigned duties.

Knowledge/Skills/and Abilities Requirements:

• Ability to stand, sit, and drive for extended periods.
• Ability to lift up to 25 pounds occasionally.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Transportation Parking

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$17.60 - $24.29 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.