Parking Enforcement Officer - Transportation Parking

UNC Health Careers; Chapel Hill (NC); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Onsite role

Job summary

UNC Health in Chapel Hill is seeking a Security – Parking Enforcement Officer to monitor and enforce parking regulations across hospital properties. You will assist the public with directions while ensuring compliance with parking policies for patients, visitors, and staff.

The role involves patrolling lots, issuing citations when needed, and coordinating with the Security/Police Department to maintain a safe, accessible campus. Onsite work with a 40-hour schedule is expected.

Qualifications

• Must be proficient in oral and written communication.
• Basic computer skills required.

Responsibilities

• Parking Enforcement – Monitors hospital parking lots and designated areas for compliance.
• Violation Enforcement – Issues warnings or citations for parking violations per guidelines.
• Parking Area Monitoring – Patrols of parking lots, garages, and patient drop-off areas.
• Access and Space Management – Keeps reserved, accessible, patient, and emergency spaces available.
• Customer Assistance – Provides directions to patients, visitors and staff.
• Reporting and Documentation – Documents violations and incidents per procedures; prepares reports.
• Communication with Security/Police Department – Reports hazards or violations observed.
• Professional Presence – Maintains visible presence to promote safety and compliance.

Skills

Oral and written communication

Basic computer skills

Education

High School diploma or GED

Job description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Security – Parking Enforcement Officer is responsible for monitoring and enforcing parking regulations on hospital property to ensure safe, accessible, and efficient use of parking areas for patients, visitors, and staff. This position provides assistance and directions to the public while maintaining compliance with the university and hospital parking policies and procedures.

Responsibilities:

1. Parking Enforcement - Monitors hospital parking lots, and designated areas to ensure compliance with campus parking regulations and policies.
2. Violation Enforcement- Issues warnings or citations for parking violations including unauthorized parking, improper use of designated spaces, blocking fire lanes, or parking in restricted areas in accordance with the university and departmental guidelines.
3. Parking Area Monitoring -Conducts routine patrols of parking lots, garages, and patient drop-off areas to identify violations, safety concerns, or operational issues.
4. Access and Space Management- Ensures reserved, accessible, patient, and emergency parking areas remain available for their intended use.
5. Customer Assistance -Provides directions and assistance to patients, visitors, and staff regarding parking locations, hospital entrances, and campus navigation.
6. Reporting and Documentation- Documents parking violations, safety concerns, and incidents according to departmental procedures and prepares reports as required.
7. Communication with Security/Police Department -Reports suspicious activity, safety hazards, or violations observed while performing duties to the Police/Security Department.
8. Professional Presence- Maintains a visible presence in parking areas to encourage compliance with parking regulations and promote a safe and orderly environment.

Other Information

Other information:
Education Requirements:
High School diploma or GED
Licensure/Certification Requirements:
Valid North Carolina Driver's license, with vehicle operations/driving record requirements met.
CPR Certification prior to completion of 12 months of employment.
Professional Experience Requirements:
Requires one (1) year of previous work experience.
Knowledge/Skills/and Abilities Requirements:
Must be proficient in oral and written communication. Basic computer skills.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Transportation Parking

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$18.84 - $26.77 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.